Customer Service Representative

5 days ago


Metairie, Louisiana, United States Staff My Agency Full time

Kert LeBlanc - State Farm Agency is seeking a talented professional to fill the role of Customer Service Representative. This position is focused on delivering exceptional customer service for a well-established State Farm Agent.

Key Responsibilities:

  • Provide prompt, accurate, and friendly customer service, including responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.

Benefits:

  • Base Salary plus a competitive commission program.
  • Great bonus potential for top performers.
  • Paid time off for personal time and holidays.
  • Access to Retirement and Hospitalization.
  • Opportunities for career growth and development.

Requirements:

  • Sales experience preferred.
  • Excellent communication skills - written, verbal, and listening.
  • Self-motivated and detail-oriented.
  • Ability to work in a team environment and assess customer needs.
  • Property Casualty license and Life and Health license required.


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