Customer Service Representative
3 hours ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in delivering exceptional customer experiences and promoting our premier insurance and financial service products.
Responsibilities- Customer Engagement: Forge lasting relationships with customers, proactively follow up to ensure continued satisfaction, and employ a customer-centric approach to guide clients through comprehensive insurance options.
- Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
- Team Collaboration: Collaborate with our dynamic team to achieve sales goals, share knowledge, and stay up-to-date on industry trends.
- Competitive Compensation: Enjoy hourly pay plus commission/bonus, with opportunities for career advancement within our agency.
- Professional Development: Receive training and support to enhance your skills and knowledge in insurance sales and customer service.
- Work-Life Balance: Enjoy flexible hours and a supportive work environment that allows you to maintain a healthy work-life balance.
- Customer Focus: Demonstrate a genuine interest in marketing products and services that align with customer needs and preferences.
- Communication Skills: Possess exceptional communication skills across all channels, including written, verbal, and attentive listening.
- Problem-Solving: Exhibit proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
- Technical Skills: Proficiency in learning and navigating computer functions efficiently.
If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing how you can contribute to our team's success.
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