Customer Service Representative

1 week ago


Metairie, Louisiana, United States Nora Vaden Holmes - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our State Farm independent contractor agent team, you will play a vital role in promoting our premier insurance and financial service products to customers.

Responsibilities
  • Customer Relationship Building: Forge lasting relationships with customers, ensuring their satisfaction and loyalty through proactive follow-up and personalized service.
  • Insurance Solutions: Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Business Growth: Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Benefits
  • Competitive Compensation: Enjoy hourly pay plus commission/bonus opportunities.
  • Professional Development: Receive training and support to enhance your skills and advance your career.
  • Work-Life Balance: Enjoy flexible hours and a supportive work environment.
Requirements
  • Marketing Savvy: Demonstrate a genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional Communication: Possess exceptional communication skills across all channels, including written, verbal, and attentive listening.
  • Problem-Solving: Exhibit proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Technical Proficiency: Show proficiency in learning and navigating computer functions efficiently.

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. We look forward to reviewing your application and discussing the next steps in the interview process.



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