Senior Administrative Assistant

4 days ago


Bronx, New York, United States Montefiore Medical Center Full time

Job Overview: At Montefiore Medical Center, we are seeking a highly skilled Senior Clerk to join our team. As a key member of our healthcare staff, you will be responsible for managing patient registration, verifying insurance, and scheduling appointments.


Key Responsibilities:

  • Manage patient registration and verify insurance coverage
  • Coordinate benefit rules to maximize patient income and ensure seamless care delivery
  • Schedule appointments with physicians and coordinate their schedules
  • Foster exceptional patient/provider satisfaction through adherence to established protocols

Requirements and Qualifications:

  • High School Diploma or equivalent required; additional education preferred
  • Bilingual Spanish/English language skills advantageous
  • Knowledge of third-party billing procedures and coordination of benefits essential
  • Minimum 1 year experience in insurance/managed care/call center environment; EPIC experience beneficial
  • Understanding of medical terminology and ability to analyze eligibility/referral data
  • Excellent communication and interpersonal skills for interacting with internal/external customers
  • Experience as a customer service liaison in healthcare/managed care setting an asset
  • Proficiency in Microsoft Office applications

Work Details:

  • Monday to Friday, 9am-5:30pm schedule
  • Temporary Full-Time position
  • Estimated salary range: $28-$32 per hour based on location and industry standards

Montefiore Values:

  • Diversity, equity, and inclusion integral to our mission
  • Equal employment opportunity employer committed to fostering a diverse and inclusive workplace


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