Pest Management Operations Supervisor
2 weeks ago
Service Center Operations Leader
As a Service Center Operations Leader at Sprague Pest Solutions, you will play a crucial role in upholding our dedication to exceptional service while embodying our core values of consistency, accountability, respect, and teamwork. In this position, you will oversee service personnel and collaborate with sales teams to meet performance, quality, and growth objectives. Your responsibilities will include training, mentoring, and developing technicians to ensure the delivery of top-notch pest management services to our clients.
Key Responsibilities:
- Provide training to technicians on pest identification, control, and prevention techniques.
- Analyze routing and scheduling to enhance operational efficiency.
- Engage with clients to support technicians in resolving service-related issues, ensuring timely responses to complaints and follow-up actions.
- Conduct inspections of technicians' vehicles and their work to maintain safety, cleanliness, and service quality standards.
- Collaborate with branch management and sales teams to prepare client proposals for specialized services.
- This role will primarily support the greater Phoenix market.
About Sprague Pest Solutions:
Pests present significant risks to public health and food safety. At Sprague, our highly skilled and dedicated team is committed to designing and implementing pest management programs that utilize cutting-edge technology and products, ensuring the protection of people, property, and food while minimizing environmental impact.
Joining Sprague means embracing our mission of delivering unparalleled service. We prioritize our commitment to clients and ourselves, emphasizing teamwork, accountability, respect, and environmental stewardship in our pest prevention strategies.
Essential Qualifications:
- High school diploma or equivalent.
- Valid Driver's License with a satisfactory driving record.
- Strong attention to detail and commitment to high-quality work.
- Desire for continuous learning and professional growth.
- Competitive spirit in both individual and team settings.
Preferred Qualifications:
- Over 3 years of experience in pest management.
- At least 2 years of experience in personnel management and business operations.
- Minimum of 1 year of experience in customer service, retail, food service, or hospitality.
- Relevant pest control, industrial, or safety certifications.
What We Offer:
- Competitive salary range of $65,000 - $70,000 plus performance incentives.
- Take-home service vehicle with a gas card.
- Company-issued phone, laptop, uniforms, and safety gear.
- On-the-job training and licensing opportunities.
- A supportive team culture grounded in family values.
- Unlimited growth potential, including tuition assistance and leadership training.
Benefits Include:
- Health, Vision, and Dental Insurance available within 30 days of hire.
- 401K plan after one year, with a generous matching contribution.
- Paid time off starting from day one, with additional holiday and vacation time after 90 days.
- Childcare assistance and college savings plans.
Sprague Pest Solutions is an Equal Opportunity Employer, committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristics protected by law.
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