Hotel Night Auditor Position
5 days ago
About the Role:
The Hotel Night Auditor is a key member of our team, responsible for ensuring the accuracy of our hotel's financial records and providing exceptional customer service to our guests during the overnight shift.
Key Responsibilities:
- Reconcile and balance daily financial transactions to ensure accuracy and integrity of our financial records.
- Distribute daily reports to management, providing valuable insights into hotel operations and performance.
- Assist with guest check-in and check-out processes, ensuring a seamless and welcoming experience for our guests.
- Respond to guest inquiries and resolve any issues or complaints in a timely and professional manner.
- Perform security checks throughout the hotel, maintaining a safe and secure environment for our guests and staff.
- Maintain accurate records of room occupancy and availability, ensuring optimal hotel operations.
- Assist with other duties as assigned by management, contributing to the overall success of our hotel.
Qualifications:
- High school diploma or equivalent required.
- Prior experience in hotel front desk or accounting preferred.
- Strong attention to detail and ability to work independently.
- Excellent communication and customer service skills.
- Proficient in Microsoft Office and hotel management software.
- Ability to work overnight shifts and weekends.
Physical Requirements:
- Ability to stand for extended periods of time.
- Ability to lift up to 25 pounds.
- Ability to bend, stoop, and reach.
Benefits:
We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.
E.O.E.
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