Hotel Night Auditor Position

5 days ago


Birmingham, Alabama, United States Crestview Management, LLC Full time
Job Title: Hotel Night Auditor

About the Role:

The Hotel Night Auditor is a key member of our team, responsible for ensuring the accuracy of our hotel's financial records and providing exceptional customer service to our guests during the overnight shift.

Key Responsibilities:

  • Reconcile and balance daily financial transactions to ensure accuracy and integrity of our financial records.
  • Distribute daily reports to management, providing valuable insights into hotel operations and performance.
  • Assist with guest check-in and check-out processes, ensuring a seamless and welcoming experience for our guests.
  • Respond to guest inquiries and resolve any issues or complaints in a timely and professional manner.
  • Perform security checks throughout the hotel, maintaining a safe and secure environment for our guests and staff.
  • Maintain accurate records of room occupancy and availability, ensuring optimal hotel operations.
  • Assist with other duties as assigned by management, contributing to the overall success of our hotel.

Qualifications:

  • High school diploma or equivalent required.
  • Prior experience in hotel front desk or accounting preferred.
  • Strong attention to detail and ability to work independently.
  • Excellent communication and customer service skills.
  • Proficient in Microsoft Office and hotel management software.
  • Ability to work overnight shifts and weekends.

Physical Requirements:

  • Ability to stand for extended periods of time.
  • Ability to lift up to 25 pounds.
  • Ability to bend, stoop, and reach.

Benefits:

We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, paid vacation, paid holidays, paid sick days, free hotel rooms and hotel discounts.

E.O.E.

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