Night Auditor for Hotel Operations
2 months ago
Hotel Indigo is in search of a dedicated night auditor to enhance our hospitality services. The perfect candidate will possess a keen eye for financial accuracy, relish engaging with guests, and emphasize exceptional customer care.
While prior hotel experience is not mandatory, a background in customer service is advantageous.
If you aspire to grow within the hospitality sector and seek a role that aligns with your evolving skills and expertise, we welcome your application.
Key Responsibilities- Adhere to night audit shift protocols
- Balance credit card transactions, financial documentation, room fees, and cash drawer operations
- Assign housekeeping, security, and service tasks
- Address guest inquiries and resolve complaints
- Compile and share reports with management
- Execute bookkeeping and accounting responsibilities
- Deliver outstanding service to all patrons
- Must exhibit a positive demeanor
- High school diploma is essential; some college education is preferred
- Experience in hospitality or customer service is beneficial
- Exceptional customer service and communication abilities
- Availability for overnight shifts is necessary
- Proficiency in computer skills is required; familiarity with reservation and accounting software is a plus
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