Customer Service Associate

4 weeks ago


Kannapolis, North Carolina, United States Family Dollar Full time
Customer Service Representative Job Description

At Family Dollar, we are seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our store staff, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and contributing to the overall success of our store.

Key Responsibilities:
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Greet customers and assist them with selection of merchandise, ensuring a seamless shopping experience.
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns.
  • Answer questions regarding store policies, merchandise, and services, demonstrating a thorough understanding of our products and services.
  • Work collaboratively with store staff to achieve sales goals, maintain a clean and organized store environment, and ensure a positive store culture.

As a Customer Service Representative at Family Dollar, you will have the opportunity to develop your skills, build a strong team, and contribute to the success of our company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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