Front of House Team Lead

6 days ago


Murrieta, California, United States Miguel's Jr Full time
About Miguel's Jr

Miguel's Jr is a fast-paced and dynamic restaurant environment where we're passionate about creating memorable experiences through delicious food and genuine hospitality.

Job Summary

We're seeking a highly motivated and experienced Restaurant Operations Manager to lead our Front of House team and drive business success. As a key member of our management team, you will be responsible for ensuring exceptional customer service, maintaining high standards of food quality and safety, and driving sales growth.

Key Responsibilities
  • Customer Service: Provide exceptional customer service, ensuring that every guest has a positive experience and leaves the restaurant satisfied.
  • Team Leadership: Lead and motivate the Front of House team to achieve sales targets, maintain high standards of service, and promote a positive and inclusive work environment.
  • Operations Management: Oversee the day-to-day operations of the restaurant, including inventory management, staff scheduling, and maintaining a clean and safe environment.
  • Sales Growth: Develop and implement strategies to drive sales growth, including menu engineering, promotions, and marketing initiatives.
  • Food Safety and Quality: Ensure that all food safety and quality standards are met, including HACCP procedures and food handling practices.
Requirements
  • Education: High school diploma or equivalent (GED) is preferred.
  • Language: Ability to speak and read English (second language is a plus).
  • Communication: Excellent communication and interpersonal skills, with the ability to build strong relationships with customers, staff, and suppliers.
  • Problem-Solving: Great problem-solving and priority-setting skills, with the ability to think critically and make sound decisions.
  • Physical Demands: Ability to lift up to 30-80 pounds, with frequent standing, walking, and bending.
What We Offer
  • Competitive Compensation: Great compensation package, including base salary and performance-based bonuses.
  • Benefits: Comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) plan with company match.
  • Career Advancement: Opportunities for career advancement and professional growth, with a focus on promoting from within.


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