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Front Office Manager
2 months ago
Job Summary:
Kiddie Academy is seeking a highly organized and customer-focused professional to serve as a Front Admin Team member. This role is responsible for overseeing administrative tasks, providing exceptional service, and ensuring the smooth operation of our educational programs.
Key Responsibilities:
- Supervise and coordinate day-to-day administrative activities to maintain a productive and efficient work environment.
- Manage the front office, including customer service, record-keeping, staff scheduling, and daily operations.
- Ensure compliance with safety protocols and regulatory requirements.
- Develop and implement strategies to engage with families, staff, and children, promoting a positive and inclusive community.
- Build and maintain strong relationships with parents and families through effective communication and customer service.
- Process customer inquiries and payments in a timely and professional manner.
Requirements:
- Bachelor's degree in business, education, or a related field.
- Minimum of 5 years of experience in team management and supervision.
- Proven track record of delivering exceptional customer service and problem-solving skills.
- Excellent verbal and written communication skills.
- Strong organizational and planning abilities.
- Knowledge of safety protocols and regulatory requirements.
EEOC Statement:
Kiddie Academy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, sexual orientation, gender identity, or national origin.
