Service Manager

2 weeks ago


Kapolei, Hawaii, United States Goodyear Full time
Service Manager Job Description

As a Service Manager at Goodyear, you will be responsible for leading the service department and ensuring that our customers receive exceptional service. Your primary goal will be to deliver quality work on time to our guests, while also helping to drive sales and revenue growth.

Key Responsibilities:
  • Manage the service department effectively by scheduling associates, service appointments, and organizing work flow to deliver quality work on time to guests.
  • Help drive and reach sales goals through guest interactions, including tire and service sales.
  • Build guest relationships and ensure guest satisfaction by being the liaison between technicians and guests.
  • Responsible for contributing to the training and development of service department associates.
  • Articulate all warranties, promotions, and advertisements.
  • Maintain a clean and safe work and guest area.
Requirements:
  • Minimum 1 year of previous Automotive Service management experience.
  • Valid driver's license.
  • Must be at least 18 years of age.
  • No relocation is being offered for this position.
  • Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future.
Preferred Qualifications:
  • Previous automotive service sales experience.
  • Previous automotive service experience.

Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.


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