Beverage Preparation Expert
2 weeks ago
Position Title: Barista
Location: Peabody
Shift: 15 hours/week
Job Type: Per Diem
Overview: NE ARC Inc. is dedicated to empowering individuals with disabilities, enabling them to actively engage in their communities and make choices about their lives. As a pioneering organization established in the 1950s, we strive to ensure that everyone has the opportunity to thrive.
Role Summary: The Barista plays a crucial role in delivering exceptional customer service and maintaining high standards of product quality. Responsibilities include greeting patrons, accurately processing orders, handling payments, and preparing a variety of beverages and food items. The Barista is expected to maintain a clean and organized workspace while providing prompt service.
Key Responsibilities:
- Deliver outstanding customer service by warmly welcoming guests.
- Handle challenging situations with composure and seek assistance when necessary.
- Build rapport with customers by remembering their names and favorite orders.
- Arrive punctually for scheduled shifts and complete assigned tasks efficiently.
- Ensure high standards in the preparation and presentation of food and beverages.
- Stay informed about coffee trends and menu offerings, enhancing product knowledge.
- Adhere to cash handling procedures to support store profitability.
- Maintain cleanliness in all areas of the café.
- Follow guidelines to minimize waste and ensure operational efficiency.
- Present a professional appearance in accordance with café standards.
- Comply with organizational policies and procedures.
- Perform additional duties as assigned.
Qualifications:
- Proficient in basic computer applications and point-of-sale systems.
- Strong organizational skills with attention to detail.
- Excellent verbal and written communication abilities.
- Current ServSafe Certification or willingness to obtain upon hire.
- Fluency in English is required.
Physical Requirements:
- Ability to taste and smell coffee.
- Frequent communication with customers.
- Capability to stand and move throughout the café during shifts.
- Proficient in operating machinery.
- Ability to lift and transport materials, occasionally up to 50 lbs.
Work Environment: The Barista is responsible for fostering an environment that prioritizes exceptional customer service.
This job description is not exhaustive and may include additional responsibilities as necessary. NE ARC Inc. is committed to providing a comprehensive benefits package for its employees.
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