Customer Billing Expert
7 days ago
We are proud to be an Equal Opportunity Employer at Ascensus.
We offer a dynamic work environment where you can grow your career and make a difference in the lives of our clients.
The Customer Billing Expert will play a critical role in ensuring that our clients receive accurate and timely billing information.
Key Responsibilities:
Provide clear communication and customer service on all billing, payment, and collection-related issues to external customers and internal business partners.
Investigate and analyze billing and payment discrepancies.
Presents oneself as a positive role model to the company and customers.
Adhere to all department and company policies and procedures.
Protect and secure confidential data held by Ascensus.
Assist with other tasks and projects as assigned.
Requirements:
We are looking for an individual with:
- An associate degree or equivalent work experience
- 2+ years of accounting and/or customer service experience
- Knowledge of basic accounting principles
- Strong client interface and verbal & written communication skills
- Detail-oriented with strong organizational and time management skills
- Ability to handle multiple priorities and meet deadlines
- Ability to work independently as well as with a team in a fast-paced environment
- Working knowledge of Microsoft Office Suite and experience with technology
Compensation:
The estimated salary for this position is around $55,000 per year, depending on location and experience.
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