Clerical and Customer Service Specialist

3 weeks ago


Kansas City, Missouri, United States Precision Door Service Full time
About the Role

We are looking for a skilled Clerical and Customer Service Specialist to join our team at Precision Door Service. As an integral part of our operations, you will work closely with our Office Manager and Door Team manager to ensure seamless execution of day-to-day tasks.

Key Responsibilities

This role involves:

  1. Providing exceptional customer service through effective phone communication and timely resolution of customer inquiries.
  2. Collaborating with the Door Team to prioritize and dispatch jobs efficiently.
  3. Maintaining accurate records and updating customer information in our system.
Qualifications and Requirements

To excel in this position, you should possess:

  • A high school diploma or equivalent.
  • At least one year of experience in a customer-facing role, preferably in a service industry setting.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office applications, particularly Word, Excel, and Outlook.
Compensation and Benefits

We offer a competitive salary of $42,000 per year, based on your qualifications and experience. Our comprehensive benefits package includes 401(k) matching, bonus opportunities, dental insurance, health insurance, paid time off, profit sharing, training and development opportunities, and vision insurance.

Please note that this is an estimated salary range based on national averages and may vary depending on location and other factors.


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