Front Desk Manager

2 weeks ago


Wisconsin Dells, Wisconsin, United States Kalahari Resorts and Conventions Full time
Front Office Supervisor Opportunity

Kalahari Resorts Conventions is seeking a skilled Front Office Supervisor to join our team. As a key member of our front office management team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience from arrival to departure.

Key Responsibilities:
  • Assist the front office management team in ensuring efficient and courteous service to all guests
  • Provide accurate and timely information to guests regarding resort amenities, services, and policies
  • Use our property management system to assign rooms, make keys, view and make notes in the guest's folio, and handle payments
  • Work collaboratively with other departments to ensure guest satisfaction and resolve any issues that may arise
Requirements:
  • At least 2-3 years of progressive experience in a hotel, resort, or related field
  • Proficiency in Windows software and ability to learn new systems quickly
  • Excellent communication and interpersonal skills, with the ability to work well in high-pressure situations
  • Flexibility to work long hours, including evenings and weekends, as needed
What We Offer:
  • Above-industry average compensation and opportunities for advancement
  • A comprehensive benefits package, including mental, financial, physical, work-life, and career wellness initiatives
  • Educational opportunities and a supportive environment for growth and development
  • A fun and dynamic work environment with a team of like-minded professionals

Kalahari Resorts Conventions is an equal opportunity employer and is committed to providing a safe and inclusive work environment for all employees. We look forward to welcoming a talented and dedicated Front Office Supervisor to our team



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