Guest Service Server
2 weeks ago
Position Overview: Restaurant Server
As a vital member of our team at Crescent Hotels & Resorts, the Restaurant Server plays a crucial role in delivering exceptional dining experiences to our guests. This position requires a commitment to excellence and a passion for hospitality.
Key Responsibilities:
- Welcome and attend to guests in accordance with established service standards.
- Efficiently take and deliver guest orders while adhering to the service manual.
- Complete all assigned setup and side work to ensure smooth operations.
- Provide detailed information about menu items and answer any guest inquiries.
- Utilize the electronic cash register/P.O.S. system accurately when necessary.
- Inspect food items prior to serving to guarantee quality in appearance, temperature, and portion sizes.
- Collaborate with team members to support each other in fulfilling job responsibilities.
- Demonstrate effective communication skills with guests to enhance their dining experience.
Essential Skills and Qualifications:
- Proficiency in English is required.
- Maintain a professional appearance and demeanor at all times.
- Ability to lift and carry a minimum of 30 lbs.
- Strong communication abilities.
- Willingness to assist colleagues as needed.
- Capability to stand and walk for extended periods.
Performance Expectations:
- Prioritize customer satisfaction in all interactions.
- Comply with hotel standards regarding work procedures, attire, grooming, and punctuality.
- Ensure the safety and security of both guests and fellow associates.
Crescent Hotels & Resorts is an Equal Opportunity Employer.
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