Restaurant Operations Manager

2 days ago


Fort Walton Beach, Florida, United States Dunkin' Full time
About the Role

We are seeking a highly motivated and experienced Assistant Manager to join our team at Dunkin' Donuts. As a key member of our management team, you will be responsible for providing exceptional customer service, leading a high-performing team, and driving sales growth.

Key Responsibilities
  • Customer Service: Ensure that every customer has a positive experience, receiving excellent service and high-quality products.
  • Team Leadership: Lead, motivate, and develop a high-performing team to achieve sales goals and maintain a positive work environment.
  • Operations: Maintain a clean, safe, and organized store environment, adhering to company standards and policies.
  • Inventory Management: Manage inventory levels, ordering supplies, and maintaining accurate records.
  • Training and Development: Provide ongoing training and coaching to team members to ensure they have the skills and knowledge needed to succeed.
Requirements
  • Previous Management Experience: A minimum of 1-2 years of experience in a management role, preferably in the food service industry.
  • Leadership Skills: Proven ability to lead and motivate a team, with a strong focus on customer service and sales growth.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with team members, customers, and management.
  • Availability: Ability to work a variety of shifts, including mornings, evenings, and weekends.
What We Offer
  • Competitive Pay: A competitive hourly rate, with opportunities for advancement and increased earnings.
  • Benefits: A comprehensive benefits package, including health, dental, and vision insurance, as well as paid time off and holidays.
  • Training and Development: Ongoing training and development opportunities to help you grow and succeed in your career.
  • Fun and Dynamic Work Environment: A fast-paced and dynamic work environment, with a focus on teamwork and customer satisfaction.


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