Sales Support Specialist

1 week ago

San Francisco, California, United States Hard Rock Cafe Full time
Job Overview

Company Background

Hard Rock International (HRI) stands as a premier global brand, renowned for its unique venues across over 70 countries and 265 locations, including Rock Shops, Live Performance Venues, and Cafes. The company also ventured into the digital space with Hard Rock Digital, which offers an online sportsbook and gaming platform. With a collection of over 86,000 pieces of authentic music memorabilia, Hard Rock showcases its rich heritage worldwide. Recognized for excellence in guest satisfaction, HRI has received numerous accolades, including being named the top brand in its category by J.D. Power.


Position Summary

The Sales Support Specialist serves as the initial point of contact for guests engaging with the Sales Office. This role is integral in facilitating daily operations and administrative tasks for the Director of Sales and Marketing, as well as supporting the sales and catering teams.

  • Responds promptly to sales inquiries via phone.
  • Records messages, addresses customer requests, and promptly forwards leads to the Sales Lead Coordinator.
  • Handles daily office responsibilities such as filing, faxing, copying, and managing mail and amenity requests.
  • Ensures VIP reservations are accurately logged and coordinated.
  • Manages parking validations and maintains the log system.
  • Takes minutes during monthly sales meetings and distributes them accordingly.
  • Prepares and sends all correspondence for the Director of Sales and Marketing and other sales managers, ensuring accuracy.
  • Organizes and prioritizes the workload for the Director of Sales and Marketing.
  • Generates the Weekly Sales Activity Report and distributes the monthly forecast.
  • Maintains the Reference Library and relevant memberships.
  • Collaborates with IT to create necessary reports.
  • Fosters productive relationships with both internal and external clients, serving as a reliable point of contact.
  • Provides timely and accurate information to internal stakeholders while maintaining knowledge of hotel offerings.
  • Continuously reviews and enhances office management systems, ensuring supplies are adequately stocked.
  • Maintains awareness of upcoming groups and events within a rolling 10-day cycle.
  • Offers support during the absence of the Director of Sales and Marketing or other administrative staff.
  • Completes daily and weekly tasks as directed by the Director of Sales and Marketing.
  • Demonstrates initiative and responsibility in resolving issues.
  • Approaches tasks with diligence and determination, meeting deadlines.
  • Exhibits professionalism in all customer interactions.
  • Shows motivation and enthusiasm, actively seeking opportunities for skill enhancement.
  • Adapts quickly to changing requirements.
  • Promotes teamwork by supporting colleagues in achieving departmental goals.
  • Maintains an organized filing system for contracts and correspondence.
  • Schedules appointments for the Director of Sales and Marketing.
  • Provides computer support, including word processing and spreadsheet management.
  • Effectively manages the sales process, including site tours and inquiry calls.
  • Regularly checks emails and distributes potential sales leads.
  • Possesses knowledge of food and beverage operations.
  • Assists in organizing trade shows and preparing marketing materials.
  • Supports other Sales Assistants and Managers as required.
  • Prepares informational packets for meetings and handles mailing requests.
  • Ensures successful site inspections and client visits through meticulous planning and communication.

This job description outlines the essential functions of the position; it does not encompass all tasks that may be assigned.


Qualifications

  • High school diploma or equivalent; college degree preferred.
  • Two years of experience in hospitality or sales-related fields.
  • Experience in luxury hotel environments is a plus.

Skills

  • High energy and effective interpersonal skills.
  • Strong organizational and detail-oriented capabilities.
  • Ability to manage multiple projects without becoming overwhelmed.
  • Proficient in technical language for clear communication.
  • Excellent communication and listening skills.
  • Basic numerical operations proficiency.
  • Strong command of Microsoft Office and other relevant software.
  • Ability to handle diverse customer interactions with patience and diplomacy.
  • Fluency in English; additional languages are advantageous.

Physical Demands

  • Ability to move throughout the workplace for extended periods.
  • Capability to sit for long durations.
  • Manual dexterity and hand-eye coordination are essential.
  • Ability to lift and carry objects up to 10 pounds.
  • Ability to tolerate various environmental conditions.

Additional Requirements

  • Understanding of hotel operations and lifestyle hotels is preferred.
  • A passion for music and awareness of music trends is beneficial.
  • Self-motivated with strong organizational skills.
  • Availability to work evenings, weekends, and holidays as necessary.

  • Cosmetic Sales Specialist

    2 weeks ago

    San Francisco, California, United States Acosta Sales & Marketing Full time

    Position Title: Cosmetic Sales SpecialistLocation: RemoteOverview:Are you enthusiastic about the latest beauty trends and enjoy engaging with customers? If so, Acosta Sales & Marketing is looking for a dedicated Cosmetic Sales Specialist to represent our esteemed client in the beauty industry.Role Summary:The Cosmetic Sales Specialist will showcase a premium...

  • Sales Support Specialist

    2 weeks ago

    San Francisco, California, United States Wespac Corporation Full time

    Job OverviewCompany Overview:Wespac Corporation is a dynamic organization focused on the export of construction materials tailored for international projects and distributors. Our commitment is to deliver exceptional products and technical support to clients globally. We are currently seeking a driven Sales Support Specialist to join our Builders Hardware...

  • Sales Support Specialist

    2 weeks ago

    San Francisco, California, United States Stonebridge Companies Full time

    Position Overview:As a Sales Support Specialist, you will play a crucial role in our sales operations, ensuring that all inquiries are handled with precision and professionalism. Your primary responsibility will be to manage incoming sales communications and assist in the coordination of sales activities.Key Responsibilities:Maintain and organize sales...

  • AKTA Sales and Support Specialist

    5 days ago

    San Francisco, California, United States Cytiva Full time

    About the RoleCytiva is seeking a highly skilled Sales Specialist to join our team in the Bay Area, CA. As an AKTA Sales Specialist, you will be responsible for the sale of the AKTA Chromatography Systems and associated products to the life sciences industry.Key ResponsibilitiesProvide expert product knowledge, training, and support to customers in the life...

  • Sales Support Specialist

    2 weeks ago

    San Francisco, California, United States Hard Rock Cafe Full time

    Job OverviewCompany BackgroundHard Rock International (HRI) stands as a prominent name in the hospitality and entertainment industry, boasting a global presence with venues across 70 countries and 265 locations. Renowned for its exceptional service and unique offerings, HRI is also recognized for its extensive collection of authentic music memorabilia, which...

  • Cardiovascular Technologist Specialist

    11 hours ago

    San Francisco, California, United States Medsurg Sales Staffing Full time

    Job OpportunityWe are seeking a highly skilled Cardiovascular Technologist Specialist to join our team at Medsurg Sales Staffing. As a Clinical Specialist, you will be at the forefront of our mission to provide cutting-edge catheter-based therapy technologies to the medical community.About the RoleThis is a unique opportunity to leverage your hands-on...

  • Sales Manager for Medical Innovations

    1 week ago

    San Francisco, California, United States Medsurg Sales Staffing Full time

    Position Overview:A prominent manufacturer in the medical device sector is seeking a Market Development Manager. This newly established role is designed to work closely with the entire sales team to enhance market penetration among healthcare professionals. The focus will be on minimally invasive implants utilized in outpatient procedures.Key...

  • Commercial Sales Support Specialist

    4 days ago

    San Francisco, California, United States Phillip Jeffries Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our esteemed team as a Sales Support Specialist. As a member of our Contract Sales Support Department, you will play a pivotal role in delivering unparalleled service to the luxury interior design community.Key ResponsibilitiesCultivate and maintain strong relationships with...

  • Area Sales Executive

    2 weeks ago

    San Francisco, California, United States Medsurg Sales Staffing Full time

    Job OverviewA dynamic and expanding organization in the medical device and regenerative medicine sector is on the lookout for a Regional Sales Manager. This role involves overseeing a dedicated sales team of eight representatives, focusing on the promotion of surgical solutions to orthopedic specialists.Key Responsibilities:Lead and mentor a team of sales...

  • Sales Support Specialist

    2 weeks ago

    South San Francisco, California, United States Advantage Technical Full time

    Job Title: Sales Support Specialist - Logistics Operations Classification: Non-Exempt, Temp-to-Hire Reports To: Manager Overview: A prominent global leader in the Freight Forwarding and Logistics sector is seeking a proactive and enthusiastic Sales Support Specialist to enhance their operations. The Sales Support Specialist will play a crucial role in...

  • Sales Support Specialist

    2 weeks ago

    San Francisco, California, United States Linux Foundation Full time

    Company OverviewThe Linux Foundation is a leading organization dedicated to fostering the growth of open source projects. Our mission is to empower developers and organizations by providing the necessary tools and methodologies to enhance project scalability and success.Position OverviewThe Sales Associate (SA) is an entry-level, full-time role within the...

  • Sales Support Specialist

    2 weeks ago

    San Francisco, California, United States YOPESO Vertriebsgesellschaft mbH Full time

    Sales Assistance: Provide essential support to the sales department by handling various administrative responsibilities, such as organizing schedules, coordinating meetings, and preparing necessary sales documentation.Client Relationship Management: Ensure the CRM system is accurately maintained and updated with relevant customer and sales information,...

  • Sales Support Specialist

    2 weeks ago

    San Francisco, California, United States YOPESO Vertriebsgesellschaft mbH Full time

    Sales Assistance: Provide essential support to the sales department by managing daily administrative responsibilities, which include organizing schedules, coordinating meetings, and preparing necessary sales documentation.Customer Data Management: Ensure the CRM system is accurately maintained and updated with current customer and sales information,...

  • Clinical Specialist

    3 days ago

    San Francisco, California, United States Medsurg Sales Staffing Full time

    Job OverviewMedsurg Sales Staffing is seeking a highly skilled Clinical Specialist to join our team. As a Clinical Specialist, you will provide clinical, teaching, educational, technical, and product knowledge support to existing and potential customers during surgical procedures.Key Responsibilities:Provide clinical support to customers during surgical...

  • Skincare Sales and Practice Support Specialist

    2 weeks ago

    San Francisco, California, United States Alma Lasers Ltd. Full time

    Position Overview: We are seeking a dedicated Skincare Sales and Practice Support Specialist who will play a crucial role in enhancing customer experiences and facilitating their success while familiarizing them with the diverse product offerings within the Alma ecosystem. This position encompasses the sale of skincare products and home-use devices,...

  • Skincare Sales and Practice Support Specialist

    2 weeks ago

    San Francisco, California, United States Alma Lasers Ltd. Full time

    Position Overview: We are seeking a dedicated Skincare Sales and Practice Support Specialist who will play a crucial role in enhancing our clients' experiences and facilitating their success while introducing them to various product offerings within the Alma ecosystem. This position entails promoting skincare and home-use device product lines, fostering...

  • Retail Sales Specialist-Bilingual

    9 hours ago

    San Fernando, California, United States Advantage Sales and Marketing, LLC Full time

    About UsAdvantage Sales and Marketing, LLC is a leading sales and marketing solutions company that connects people with the products and experiences that enrich their lives.Job SummaryWe are seeking a highly motivated and detail-oriented Retail Sales Specialist-Bilingual to join our team. As a Retail Sales Specialist-Bilingual, you will provide in-store...

  • Yacht Sales Specialist

    2 weeks ago

    San Francisco, California, United States Oceanic Yacht Sales, Inc. Full time

    About Oceanic Yacht Sales, Inc.Oceanic Yacht Sales, Inc. has built a reputation for excellence in the yacht brokerage industry, with a significant portion of our business stemming from loyal clients. Our team is dedicated to providing expert guidance to customers seeking to explore yachting in innovative ways or discover new destinations.Company...

  • Sales Support Specialist

    2 weeks ago

    San Francisco, California, United States Accor Hotels Full time

    Company OverviewWhy choose Accor?We are more than just a global leader in hospitality. We embrace individuality and provide opportunities that align with your unique personality. We are committed to your growth and learning every day, ensuring that your work is meaningful. As you journey with us, you will discover the endless possibilities that Accor has to...

  • Junior Sales Support Specialist

    1 week ago

    San Diego, California, United States JPT Services Full time

    Job OverviewJPT Services is a dynamic business development and sales organization. In recent years, we have collaborated with renowned brands, playing a pivotal role in enhancing our clients' visibility and growth nationwide. Due to the rising demand for our services, we are currently seeking a motivated, friendly, and enthusiastic Junior Sales Support...