Business Process Improvement Specialist

2 weeks ago

Quantico Virginia, United States OCT Consulting, LLC Full time
Business Process Improvement Specialist


OCT Consulting, LLC is a recognized SBA-certified, 8(a) small business management and technology consulting firm dedicated to supporting Federal Government clients.

We specialize in delivering consulting services across various domains, including Strategy, Process Enhancement, Change Management, Program and Project Management, Acquisition/Procurement, and Information Technology.


OCT is seeking a Business Process Improvement Specialist to contribute to the Defense Counterintelligence and Security Agency (DCSA) Program Executive Office (PEO).

The DCSA PEO manages a comprehensive portfolio of enterprise-wide information technology (IT) initiatives that utilize best practice methodologies for the development and implementation of innovative IT solutions, enhancing DCSA's extensive National Security capabilities to better serve the Department of Defense (DoD), the U.S. Government, and the cleared industry. The Business Process Improvement Specialist will support the PEO in documenting and redesigning corporate processes and procedures.

Key Responsibilities:

  • Evaluate and analyze current business processes within the agency to pinpoint inefficiencies, gaps, and opportunities for enhancement.
  • Apply Lean Six Sigma and other process improvement methodologies to assess existing processes and create new solutions.
  • Generate business intelligence reports and visualizations to facilitate data-driven decision-making through dashboard tools (e.g., Tableau, SharePoint, etc.).
  • Establish and develop performance metrics for process improvement initiatives.
  • Design, develop, and implement optimized business processes and solutions to improve operational efficiency and effectiveness in a security-centric environment.
  • Collaborate with various stakeholders across the PEO to gather requirements and ensure processes align with agency objectives and regulatory standards.
  • Leverage data analytics and performance metrics to monitor and assess process effectiveness, providing recommendations based on data-driven insights.
  • Create and maintain detailed documentation of processes, including process maps, workflows, and standard operating procedures (SOPs), ensuring compliance with agency standards.
  • Offer training and support to agency personnel on new processes and systems, ensuring smooth transitions and effective adoption.
  • Lead and manage process improvement projects from initiation to completion, ensuring timely delivery and adherence to budget constraints.
  • Ensure all processes comply with industry standards and regulatory requirements, particularly those relevant to defense counterintelligence and security.
Qualifications:

  • Bachelor's degree in Business Administration, Engineering, Computer Science, or a related field; relevant certifications (e.g., Six Sigma, PMP) are highly desirable.
  • At least 8 years of experience in business process analysis, design, and implementation, particularly in security or defense-related environments. Proven experience managing complex business operations and processes at the federal government level.
  • Proficiency in process modeling tools and data analysis software (e.g., Excel, SQL), with a strong grasp of process optimization techniques.
  • Experience in project management, with knowledge of project management methodologies and the ability to manage complex projects within a security-focused agency.
  • Strong analytical and problem-solving abilities, with the capacity to interpret complex data and make informed decisions to enhance security processes.
  • Excellent communication skills, both written and verbal, with the ability to convey technical information clearly to non-technical stakeholders and collaborate effectively with diverse teams.
  • Ability to operate within a regulated environment, adhering to compliance and security standards specific to defense counterintelligence and security.
  • Must possess an active, current DoD Secret Clearance.
Benefits:

The position offers competitive compensation and a comprehensive benefits package:

Medical, Dental, and Vision insurance

Retirement savings 401K plan provided by an industry-leading provider with 3% employer matching contributions.

Paid Time Off

Life Insurance, Short- and Long-Term disability benefits

Training Benefits

Location:
Remote work options available.

Salary:
Competitive salary based on experience and qualifications.

About OCT


OCT Consulting LLC is a certified SBA 8(a), minority-owned, small, disadvantaged business providing professional services and Information Technology solutions to the Federal government and commercial clients.

Founded in 2013, we bring the advantage of agility in operations along with a management team with a track record of leading successful engagements at major Federal government agencies.

OCT is committed to a diverse and inclusive workplace.

OCT is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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