Relationship Business Partner

1 week ago


Dinan, Bretagne, United States Capital One Full time
About the Job
At Capital One, we are committed to providing our clients with exceptional service and support. As a Relationship Business Partner, you will be responsible for building and maintaining strong relationships with our dealer customers, ensuring their needs are met and exceeded. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
Some of your key responsibilities will include serving as the primary point of contact for dealer customer service escalations, providing high-touch concierge service, and developing a deep understanding of our products and programs. You will also be responsible for managing and resolving outstanding dealer sales items, such as dealer agreements, cancellations, title issues, and receivables. Additionally, you will engage with our dealer customers via inbound and outbound phone calls, email, and messaging.

Benefits
As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan and paid time off. We also offer opportunities for professional growth and development, as well as a competitive salary range of $60,000 - $75,000 per year, depending on location and experience.

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