Relationship Manager Associate

3 weeks ago


Dinan, Bretagne, United States Capital One Full time
Job Description

We are seeking a highly motivated Relationship Manager Associate to join our Dealer Sales team at Capital One in McLean, Virginia. As a key member of our team, you will be responsible for building and maintaining strong relationships with our dealer customers, providing exceptional customer service, and leveraging sales systems to drive business growth.

About the Role:

  • Manage and resolve outstanding dealer sales items, such as agreements, product cancellations, title issues, and receivables.
  • Cultivate positive relationships with dealers to become their point of contact for all service and execution needs.
  • Act as a support coordinator between Capital One and dealerships.
  • Engage with dealers via phone calls, email, and messaging platforms.
  • Educate dealers on Capital One's programs, tools, and policies.

Requirements:

  • High School Diploma or Equivalent certification.
  • Strong communication and problem-solving skills.
  • Ability to work a Monday-to-Saturday schedule with flexible hours.
  • Experience in sales or customer service is preferred.

Benefits:

  • A competitive salary range: $55,000 - $75,000 per annum.
  • A comprehensive benefits package, including health insurance, retirement plans, and paid time off.
  • Opportunities for career growth and professional development.

About Us:

Capital One is an equal opportunity employer committed to diversity and inclusion. We promote a drug-free workplace and consider applicants with disabilities.



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