Branch Services Representative
3 days ago
Taunton Federal Credit Union is seeking a highly motivated and service-oriented individual to join our team as a Branch Services Representative.
This role is ideal for someone who enjoys working in customer service and is looking for a career with opportunities for advancement.
The successful candidate will establish and build relationships with our members through exceptional service, processing transactions, and providing product and service information.
We offer a competitive benefits package, including medical and dental insurance, 401(k), paid Federal holidays, life insurance, and tuition reimbursement opportunities.
Key Responsibilities:- Process member transactions, including check cashing, deposits, and loan payments.
- Perform account servicing requests, both in person and via telephone.
- Answer phones and conduct research to resolve member inquiries.
- Educate members on products and services that can benefit them.
- 2 years of cash handling experience, preferably in a bank or credit union setting.
- High energy level, good interpersonal skills, and ability to work independently and follow up on tasks.
- Ability to plan and organize, handle multiple priorities, and stressful situations.
- Excellent communication skills.
- High school diploma or equivalent experience.
- Strong computer skills, including MS Office.
- Strong attention to detail.
- Ability to work branch hours, including Saturdays.
- Bilingual English/Portuguese or English/Spanish is a plus.
Taunton Federal Credit Union is an equal opportunity employer. We look forward to receiving applications from qualified candidates.
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Marion, Massachusetts, United States Taunton Federal Credit Union Full timeJob SummaryTaunton Federal Credit Union is seeking a highly motivated and service-oriented individual to join our team as a Branch Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, processing financial transactions, and promoting our products and services.Key ResponsibilitiesProcess...
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