Branch Service Representative

5 days ago


Marion, Massachusetts, United States Taunton Federal Credit Union Full time
Job Summary

Taunton Federal Credit Union is seeking a highly motivated and service-oriented individual to join our team as a Branch Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, processing financial transactions, and promoting our products and services.

Key Responsibilities
  • Process member transactions, including check cashing, deposits, and loan payments.
  • Perform account servicing requests, both in person and via telephone.
  • Answer phones and conduct research to resolve member inquiries.
  • Educate members on products and services that can benefit them.
Requirements
  • 2 years of cash handling experience, preferably in a bank or credit union setting.
  • High energy level, good interpersonal skills, and ability to work independently and follow up on tasks.
  • Ability to plan and organize, handle multiple priorities, and stressful situations.
  • Excellent communication skills.
  • High school diploma or equivalent experience.
  • Strong computer skills, including MS Office.
  • Strong attention to detail.
  • Ability to work branch hours as needed, including Saturdays.
  • Bilingual English/Portuguese or English/Spanish is a plus.
About Us

Taunton Federal Credit Union is an equal opportunity employer. We offer excellent benefits, including medical and dental insurance, 401(k), paid Federal holidays, life insurance, and tuition reimbursement opportunities.



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