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Customer Service Representative

1 month ago

Marion, Virginia, United States VIMO INC Full time
Job Title: Remote Customer Service Representative

At VIMO INC, we are seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing technical support to our clients.

Job Summary:

We are looking for a skilled and detail-oriented individual to join our team as a Remote Customer Service Representative. In this role, you will be responsible for managing customer accounts, providing technical support, and delivering exceptional customer experiences.

Key Responsibilities:
  • Manage customer accounts and provide technical support
  • Deliver exceptional customer experiences consistently
  • Interpret and follow defined procedures and policies
  • Creative problem-solving skills
  • Flexibility and adaptability to changing projects and updates
  • Time and task management (multitasking and task prioritization)
Requirements:
  • Moderate to Advanced computer skills
  • High level of comfort learning new technology
  • High level of professionalism
  • Excellent verbal and written communication skills
  • Comfortable working from home
  • Self-motivated and success-driven
What We Offer:
  • Paid Training
  • Full-Time, Seasonal temp-to-permanent roles
  • Performance and attendance-based incentives, in addition to the base pay
  • The convenience of working from home
  • Collaborative and supportive team environment
  • 401K Match
  • Individual Coverage HRA (ICHRA)
  • Paid time off (PTO)

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.