Current jobs related to Customer Service Representative - Marion - Westlake Services

  • Customer Service Representative

    2 days ago

    Marion, North Carolina, United States Domino's Pizza LLC Full time

    Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's.The ideal candidate will be responsible for providing excellent customer service, taking orders accurately, and maintaining a clean and organized store environment.Key Responsibilities:Greet...

  • Customer Service Representative

    3 weeks ago

    Marion, Illinois, United States T-Mobile Full time

    At T-Mobile, we're looking for a skilled Customer Service Representative to join our team. As a Sales Team Member at T-Mobile, you'll play a key role in helping customers find the perfect solution for their technology needs. This includes exploring individual needs and providing hands-on demonstrations of the latest devices and services in-store.In this...

  • Customer Service Representative

    2 weeks ago

    Marion, North Carolina, United States Domino's Pizza Full time

    At Domino's Pizza, we're on the hunt for a talented Customer Service Representative to join our team. This is a fantastic opportunity to be part of a fast-paced and dynamic environment where you'll be responsible for delivering exceptional customer service.About UsWe're one of the world's largest pizza chains, with a reputation for quality and innovation....

  • Customer Service Representative

    2 weeks ago

    Marion, Illinois, United States Peoples National Bank Full time

    About the Role:We are seeking a skilled Banking Associate to join our team at Peoples National Bank. As a Customer Service Representative, you will be responsible for delivering exceptional service to our clients, ensuring their banking needs are met with efficiency and professionalism.Key Responsibilities:Process customer transactions accurately and...

  • Customer Service Representative

    3 weeks ago

    Marion, Illinois, United States Peoples National Bank Full time

    **About the Role**At Peoples National Bank, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our clients, ensuring that all transactions are processed accurately and efficiently, while maintaining a high level of...

  • Customer Service Representative

    5 days ago

    Marion, Virginia, United States H&R Block Full time

    Company Overview:H&R Block is a leading provider of tax preparation and financial services. With a strong commitment to customer satisfaction, we strive to deliver exceptional results for our clients.Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our front desk staff, you will...

  • Customer Service Representative

    3 weeks ago

    Marion, Illinois, United States Domino's Franchise Full time

    Domino's Franchise is seeking a highly skilled and motivated Customer Service Representative - Delivery Expert to join our team.Company OverviewAs a Domino's Franchise representative, you will be part of a dynamic and growing company that prioritizes customer satisfaction and excellence in delivery services. Our team is dedicated to providing exceptional...

  • Cashier & Customer Service Representative

    2 weeks ago

    Marion, Virginia, United States Wal-Mart Stores , Inc. Full time

    **Job Overview:**We are seeking a highly motivated and customer-focused individual to join our team as a Cashier & Customer Service Representative at Wal-Mart Stores, Inc. As a key member of our store staff, you will play a major role in delivering exceptional customer service and ensuring a positive shopping experience for our customers.**Estimated...

  • Customer Service Representative Marion, IN

    2 weeks ago

    Marion, United States MAXIMUS Full time

    General information Job Posting TitleCustomer Service Representative Marion, INDateWednesday, December 4, 2024CityMarionStateINCountryUnited StatesWorking timeFull-time Description & Requirements The Customer Service Representative - Eligibility Specialist (ES) is responsible for...

  • Customer Service Representative Marion, IN

    2 weeks ago

    Marion, United States MAXIMUS Full time

    General information Job Posting TitleCustomer Service Representative Marion, INDateWednesday, December 4, 2024CityMarionStateINCountryUnited StatesWorking timeFull-time Description & Requirements The Customer Service Representative - Eligibility Specialist (ES) is responsible for...

  • Customer Service Representative Position

    3 weeks ago

    Marion, North Carolina, United States Aarons Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our sales floor team at Aarons as a Customer Service Representative. This role involves engaging with customers, assisting them in finding products they need, and working with customer files and contracts.Key ResponsibilitiesProvide exceptional customer service by...

  • Convenience Store Cashier and Customer Service Representative

    6 days ago

    Marion, Illinois, United States Mach 1 Stores Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Representative at Mach 1 Stores in Marion, Illinois.Compensation: The hourly wage for this position starts at $14.50, with double time pay for holidays. In addition to the competitive hourly rate, we offer a range of benefits, including health...

  • Customer Service Representative

    3 weeks ago

    Marion, Illinois, United States Peoples National Bank Full time

    Peoples National Bank is seeking a skilled Customer Service Representative to join our team in providing exceptional service to individuals and small businesses.The ideal candidate will possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment.This role requires opening new accounts, resolving customer...

  • Customer Service Representative, PT Open Availaiblity

    2 months ago

    Marion, United States Circle K Full time

    Circle K - 1300 N Carbon St [Retail Associate / Team Member] As a Customer Service Representative at Circle K, you'll: Provide prompt, courteous customer service and resolve customer issues on shift; Ring up all sales on cash register properly; Perform multi-function operation of fuel console, lottery machine, etc.; Inspect store facilities and equipment for...

  • Customer Service

    1 week ago

    Marion, United States Pepsi MidAmerica Full time

    We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.*Duties*- Handle inbound and outbound customer calls in a professional manner- Assist customers with product inquiries, orders, and issue resolution- Maintain customer records and...

  • Customer Service

    6 days ago

    Marion, United States Pepsi MidAmerica Full time

    We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.*Duties*- Handle inbound and outbound customer calls in a professional manner- Assist customers with product inquiries, orders, and issue resolution- Maintain customer records and...

  • Customer Experience Representative

    2 weeks ago

    Marion, Illinois, United States Sam's Club Full time

    ResponsibilitiesThe Customer Experience Representative will be responsible for providing exceptional customer service, operating front end equipment, and maintaining a clean area.You will be expected to work in a fast-paced environment, maintain a positive attitude, and provide a high level of service to our members. Customer service experience, including...

  • Customer Service Representative

    2 weeks ago

    Marion, South Carolina, United States Walmart Full time

    This Sales Associate position offers a unique opportunity to work in a dynamic and fast-paced retail environment. As a member of the General Merchandise team, you'll be responsible for providing a high level of customer service, processing transactions, and maintaining a clean and organized store environment. If you're looking for a challenging and rewarding...

  • Customer Service Representative

    3 days ago

    Marion, Virginia, United States Wal-Mart Stores , Inc. Full time

    **Responsibilities and Requirements**We are looking for individuals who can walk up to 5 miles each day while fulfilling online customer orders, review customer orders accurately, and provide excellent customer service. The successful candidate will have strong communication skills and the ability to work effectively in a fast-paced environment.

  • Customer Service Representative

    4 days ago

    Marion, Illinois, United States Wal-Mart Stores , Inc. Full time

    **Company Overview**Welcome to Wal-Mart Stores, Inc. We are a leading international retailer with a strong commitment to customer service. Our mission is to provide our customers with the best shopping experience possible.Salary: The estimated hourly wage range for this position is $14.00 to $26.00, depending on location and qualifications.Job DescriptionAs...

Customer Service Representative

2 months ago

Marion, United States Westlake Services Full time
Westlake offers you the potential to enrich your work life and career experience in an entrepreneurial environment. We work together to enhance peoples' lives through our products and presence in the communities in which we operate.

SUMMARY

Responsible for processing and tracking customer orders received via phone, fax or mail. Partners with internal departments to manage customer shipments and delivery schedules. Handles all escalated customer inquiries regarding shipment tracking, shortages, overages, quality, etc. Develops documentation and maintains files in accordance with SOX compliance and departmental policies.

DUTIES AND RESPONSIBILITIES

May include, but are not limited to, the following:
  • Accurately manages order processing in JDE to include pricing, terms of sale, product, quantity, shipping, special instructions, etc.
  • Handles complex order issues according to department guidelines.
  • Develops documentation for sales orders.
  • Maintains system accuracy on sales orders to reflect realistic ship dates.
  • Manages customer files to include pricing, payments, delivery terms, vendor control maintenance sheets, sample requests, etc.
  • Partners with internal supply chain departments to manage existing customer orders and ensure their expectations are met.
  • Completes all product returns and invoice adjustments in a timely manner ensuring accurate reason codes are applied in JDE and appropriate forms are completed in compliance with department policy.
  • Maintains daily contact with Sales Representatives regarding pricing inquires, discrepancies, and status updates.
  • Maintains accurate price books and initiates all price increases to ensure they are implemented in the invoicing system as assigned.
  • Reports competitive activities to Sales team and processes requests for samples.
  • Ensures SOX compliance processes are followed, and necessary documents are verified and filed.
  • Participates in inventory audits as required.
  • May coordinate truck deliveries for certain locations with Traffic department.
  • Ability to adhere to attendance policy.
EDUCATION, EXPERIENCE AND QUALIFICATIONS
  • High school diploma, or related experience and/or training, or equivalent combination of education and experience. Associate's Degree is preferred but not required.
  • Customer service experience
  • Knowledge of Excel
  • Knowledge of JDE system preferred but not required
  • Our Core Competencies are the commonly defined set of skills, knowledge, traits and motives required to be successful both individually and collectively. All employees are rated on these five core competencies: Safety Centered, Customer Focused, Results Driven, Productively Engaged, and Team Oriented.
  • Strong problem-solving abilities and proven customer service skills are required.
  • Possess strong organizational and project management skills with the ability to simultaneously manage multiple project assignments, with attention to detail.
  • Must be self-directed and have the ability to multi-task in a fast-paced, 24/7 manufacturing environment.
  • This position requires proficiency with Microsoft Office applications.
  • Possess strong written and verbal communication skills and strong interpersonal skills with an ability to interact and communicate with all levels of the organization.


PHYSICAL DEMANDS

Physical and mental demands can be found at the local facility. Contact the EHS&S representative for more information. This information will also be available on Connect soon.

WORK ENVIRONMENT

The noise level in the work environment is usually moderate as normally based in an office. Some of the work may be required in the operating units which can require usage of required PPE including safety glasses, hearing protection, etc. May also result in exposure to outside elements and may require usage of stairs and elevators. Travel including air travel or auto travel may occasionally be required.

Westlake is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any characteristics protected by applicable legislation.

If you are an active Westlake employee (or an employee of any Westlake affiliates), please do not apply here. You will apply via the Jobs Hub application in Workday.