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Administrative Support Specialist

2 months ago

Arlington, Virginia, United States International Development Group Advisory Services LLC Full time

Job Summary

The Human Resources and Office Coordinator will provide administrative support to the Human Resources department at International Development Group Advisory Services LLC. This role requires a detail-oriented individual with strong organizational and communication skills to ensure the smooth and efficient operation of the HR department.

Key Responsibilities:

  • Human Resources:
    • Provides support for general HR functions, including benefits administration, employee relations, training and development, compliance, and general office management.
    • Answers frequently asked questions from employees relative to standard HR policies, benefits, hiring processes, etc.
    • Assists in the development and maintenance of company policies in compliance with regulations.
    • Performs customer service by responding to and resolving administrative inquiries and questions.
    • Assists the Senior HR Manager with benefits administration, including annual open enrollment, new hire enrollments, terminations, and reporting.
    • Coordinates and improves the onboarding process for new hires, including performing benefits orientation.
    • Maintains organized filing systems for corporate documents, records, and reports using HR systems.
    • Maintains the HRIS system.
    • Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education.
    • Shared responsibility with the HR Generalist: Assist with the internship program and engage summer interns in employee engagement activities.
  • Office Operations:
    • Answers and directs incoming phone calls and distributes incoming HR mail.
    • Shared responsibility with the HR Generalist: Performs administrative duties, such as managing office supply procurement and placing orders as necessary, stocking the kitchen, scheduling meetings, and coordinating HR events and onsite visitors.
    • Prepares payment summary forms for office orders for Corporate Services and CEO.
    • Serves as the primary point of contact for visitors, handling inquiries and ensuring professional communication.
    • Maintains the appearance and functionality of the office space, assisting in the set-up and breakdown of occasional high-priority meetings, HR-led company events, HR/corporate-led catering events, and social activities.
    • Assists with IT laptop setup for new hires.
    • Liaises with vendors and service providers to maintain office operations.

Requirements:

  • Preferred Qualifications and Education:
    • Bachelor's degree in human resources, business administration, or related field preferred.
    • At least two years' prior experience in HR and/or administrative duties is preferred.
  • Knowledge, Skills, and Abilities:
    • Excellent verbal and written communication skills.
    • Excellent interpersonal and customer service skills.
    • Working understanding of human resource principles, practices, and procedures.
    • Excellent time management skills with a proven ability to meet deadlines.
    • Ability to function well in a high-paced and at times stressful environment.
    • Proficient in Microsoft Office Suite or similar software.
    • Strong multi-tasking, follow-through, and organizational skills with the ability to pay close attention to detail.
    • Ability to handle sensitive and confidential situations/information.
    • Strong integrity skills and ability to be honest and ethical by following company policies and procedures.
    • Ability to operate general office equipment.
    • Excellent verbal and written communication skills.
    • General knowledge of employment laws and regulations.