Restaurant Support Team Member

6 days ago


Nashville, Tennessee, United States Hawkers Asian Street Fare Full time
Job Summary

Hawkers Asian Street Fare is seeking a highly motivated and detail-oriented Server Assistant to join our team. As a Server Assistant, you will play a vital role in ensuring the smooth operation of our restaurant by providing exceptional customer service, maintaining a clean and organized dining area, and supporting our servers and service staff.

Key Responsibilities
  • Table Maintenance: Reset tables in a speedy, professional, and effective manner to meet Hawkers Asian Street Fare's high standards.
  • Cleanliness: Maintain the cleanliness of the entire restaurant and its perimeters, including restrooms, to ensure a pleasant dining experience for our guests.
  • Support Services: Assist servers and service staff with refills, clearing tables, and other tasks as needed.
  • Guest Interaction: Promptly greet guests as they are seated, assist with beverage service, and respond to guest requests in a timely and professional manner.
  • Physical Demands: Frequently stand, walk, bend, squat, and reach above shoulder level, and lift/carry up to 20 lbs.
Requirements
  • Obtain service area assignments at the beginning of each shift.
  • Promptly greet guests as they are seated and assist in bringing beverages to the table, as requested by the server.
  • Run food and drinks and clear tables after guests leave in a quick and efficient manner.
  • Clear tables after guests leave in a quick and efficient manner.
  • Take tableware to the dish room and place silverware, dishes, glassware, etc. in appropriate areas for washing.
  • Clean tabletops, chairs, and booths between settings.
  • Respond to guest requests and communicate guest requests to the server immediately.
  • Inspect assigned restroom every 15 minutes and clean as needed.
  • Welcome guests as they arrive and thank guests as they are leaving; demonstrate good people skills.
  • Show flexibility in terms of schedule to ensure the smooth and efficient operation of the restaurant as directed by restaurant management.
  • Support the Host with restroom cleaning and restocking responsibilities.
  • Support the team by doing ongoing side work throughout the shift.
  • Be a team player and help fellow team members at every opportunity.
  • Other duties may be assigned as the need arises.
  • Must have or be willing to obtain Food Handlers Certification and understand and follow OSHA and HACCP compliance standards.
  • Must be at least 18 years of age.


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