Patient Intake Coordinator

1 day ago


St Louis, Missouri, United States UHS Full time
Job Title: New Patient Intake Specialist

We are seeking a highly organized and detail-oriented individual to join our team as a New Patient Intake Specialist. In this role, you will be responsible for scheduling potential patients who are seeking mental health treatment at St. Louis Behavioral Medicine Institute (SLBMI).

Responsibilities:
  • Schedule appointments for potential patients via phone and email
  • Collect demographic and basic information from patients to provide them with an appointment that is most appropriate for their needs
  • Work effectively with patients, referral sources, insurance companies, and colleagues to ensure seamless communication and scheduling
  • Utilize electronic-based information systems to navigate and schedule appointments
  • Maintain organization and attention to detail to ensure accurate and timely scheduling
Qualifications:
  • Bachelor's Degree Preferred, with strong consideration for candidates with a Degree in Psychology, Counseling, Social Work, or closely related field and/or one year experience with intake screenings or customer service telephone etiquette
  • Ability to communicate effectively verbally and in writing with patients, referral sources, insurance companies, and colleagues
  • Proficient in use of email, internet, and phones
  • Professionalism in presentation with patients and colleagues
  • Problem-solving and customer service oriented
  • Basic computer knowledge
  • Excellent communication and screening skills
  • Skills in working independently and implementing time management strategies
  • Ability to demonstrate positive team interactions
  • Knowledge of office management systems and procedures
  • Knowledge of administrative procedures
  • Attention to detail and accuracy
EEO Statement:

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.



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