Customer Service Representative
4 weeks ago
We are seeking a skilled and bilingual Customer Service Representative to join our team at ReconMR. As a Telephone Interviewer, you will play a crucial role in collecting survey data by phone and conducting outbound calls to respondents.
Key Responsibilities:
- Conduct telephone interviews, polls, and customer satisfaction surveys
- Make outbound phone calls and read scripts verbatim
- Ask questions to respondents and record responses
- Provide excellent customer service and maintain a positive attitude
Requirements:
- Great communication skills and ability to speak clearly over the phone
- Comfortable talking on the phone (bilingual Spanish/English)
- Basic reading, computer, and typing skills
- Basic understanding of good customer service
What We Offer:
- Competitive hourly rate: $12 per hour, with bilingual pay: $12.50 per hour (Spanish/English) once certified
- Flexible scheduling, including evening and weekend hours
- Bi-weekly pay and affordable health benefits
- Accelerated pay-raise program and opportunities for advancement
About Us:
ReconMR is a leader in the Market Research industry, helping prominent companies navigate their most pressing challenges. We are committed to providing a positive and inclusive work environment for our team members.
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