Customer Service Representative

4 weeks ago


Driscoll, Texas, United States ReconMR Full time
Bilingual Call Center Representative Opportunity

We are seeking a skilled and bilingual Customer Service Representative to join our team at ReconMR. As a Telephone Interviewer, you will play a crucial role in collecting survey data by phone and conducting outbound calls to respondents.

Key Responsibilities:

  • Conduct telephone interviews, polls, and customer satisfaction surveys
  • Make outbound phone calls and read scripts verbatim
  • Ask questions to respondents and record responses
  • Provide excellent customer service and maintain a positive attitude

Requirements:

  • Great communication skills and ability to speak clearly over the phone
  • Comfortable talking on the phone (bilingual Spanish/English)
  • Basic reading, computer, and typing skills
  • Basic understanding of good customer service

What We Offer:

  • Competitive hourly rate: $12 per hour, with bilingual pay: $12.50 per hour (Spanish/English) once certified
  • Flexible scheduling, including evening and weekend hours
  • Bi-weekly pay and affordable health benefits
  • Accelerated pay-raise program and opportunities for advancement

About Us:

ReconMR is a leader in the Market Research industry, helping prominent companies navigate their most pressing challenges. We are committed to providing a positive and inclusive work environment for our team members.



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