Automotive Service Specialist

2 weeks ago


Newton, New Jersey, United States OPEN ROAD AUTO GROUP Full time
Job Overview

Position: Automotive Service Specialist

Seeking Skilled Automotive Technicians

Join a Thriving Automotive Service Center

State-of-the-Art Facility

Summary:

The Automotive Service Specialist is accountable for diagnosing vehicle issues and executing the necessary repairs, maintenance, and service tasks.

Key Responsibilities:

  • Conducting thorough inspections of customer vehicles.
  • Determining required repairs and maintenance services.
  • Providing accurate cost estimates for services.
  • Performing repairs and maintenance tasks efficiently.
  • Documenting all services rendered.
  • Adhering to dealership protocols and manufacturer specifications.
  • Requesting parts as needed for repairs.
  • Maintaining a high level of customer satisfaction.
  • Keeping a clean, organized, and safe workspace.
  • Engaging in ongoing training and development.
  • Accurately recording hours worked in the company’s timekeeping system.
  • Complying with all safety regulations and company policies.
  • Exhibiting the core values of the organization.
  • Performing additional duties as assigned.

Qualifications:

  • Ability to perform essential job functions effectively.

Education and Experience:

  • Strong knowledge of automotive systems and components.
  • Technical training or equivalent hands-on experience is required.
  • Valid driver's license with insurability.

Technical Skills:

  • Basic computer proficiency for timekeeping and inventory management.

Communication Skills:

  • Ability to follow instructions and communicate effectively with customers and team members.

Verbal and Written Communication:

  • Ability to understand and convey information clearly in various settings.

*This job description is not exhaustive and may be subject to change at the discretion of the company.

Company Overview:

Open Road Auto Group operates a diverse range of automotive facilities, including numerous dealerships in the New York/New Jersey area. We are recognized as one of the largest automotive groups in the nation, committed to delivering exceptional customer service and a wide selection of vehicles.

With over five decades of experience in the automotive industry, our mission is to be a leading retailer, providing outstanding opportunities for our employees, customers, and communities. We prioritize our customers and strive to cultivate a motivated workforce dedicated to meeting their needs.

Compensation and Benefits:

Our Total Compensation Rewards Program includes:

  • Competitive base pay based on market rates, skills, and experience.
  • Performance-based bonuses for eligible positions.
  • Comprehensive benefits package, including:
    • Medical, Dental, and Vision coverage.
    • Paid time off for vacation and personal needs.
    • Short and Long-Term Disability options.
    • Life Insurance coverage.
    • 401(k) Retirement Plan with employer matching.
    • Manufacturer certification programs.
    • Leadership development opportunities.
    • Employee discounts on vehicle purchases.
    • Wellness initiatives and volunteer opportunities.

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