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Customer Engagement Specialist

2 months ago

Newton, New Jersey, United States Suburban Propane Gas Corporation Full time
Customer Relations Specialist Role Overview

As a Customer Relations Specialist, you will play a crucial role in ensuring our clients receive exceptional service. Your responsibilities will include:

  • Managing a significant volume of incoming inquiries while prioritizing quality in customer interactions.
  • Ensuring precision and effectiveness in all communications.
  • Developing a comprehensive understanding of our offerings and services.
  • Maintaining up-to-date knowledge regarding customer accounts, billing procedures, and new client information.
  • Focusing on business services and fostering strong customer relationships.

This position is essential for maintaining the high standards of service that our clients expect from Suburban Propane Gas Corporation.