Front Desk Associate

4 days ago


Wilmington, Delaware, United States Orangetheory - Franchise #0029 Full time
About Orangetheory - Franchise #0029

We're a dynamic and growing fitness studio looking for enthusiastic individuals to join our team as Front Desk Associates. As a Front Desk Associate, you'll be the first point of contact for our members and guests, providing exceptional customer service and ensuring a seamless experience.

Key Responsibilities
  • Greet and welcome members and guests with a smile and a friendly demeanor
  • Answer phone calls and respond to inquiries in a professional and courteous manner
  • Manage front desk operations, including handling membership sales and processing payments
  • Provide studio tours and introduce new members to our facilities and services
  • Work closely with trainers to guide new members through their first Orangetheory workout
  • Assist with marketing and outreach events to promote our studio and services
  • Maintain a clean and organized studio environment, ensuring a safe and healthy space for our members
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Strong customer service skills and a passion for delivering exceptional experiences
  • Basic computer skills and familiarity with point-of-sale systems
  • Availability to work a variety of shifts, including evenings and weekends
What We Offer
  • A dynamic and supportive work environment
  • Opportunities for professional growth and development
  • A competitive salary and benefits package
  • A fun and energetic team environment

If you're a motivated and enthusiastic individual who is passionate about fitness and customer service, we'd love to hear from you Please submit your application and resume for consideration.


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