Customer Experience Specialist
4 weeks ago
As a Customer Specialist at CarMax, you will be responsible for delivering an exceptional customer experience by guiding customers through every step of their car-buying journey. This includes providing support during sales, facilitating appraisals, and ensuring a seamless process from start to finish.
Key Responsibilities:
- Provide exceptional customer service by building rapport with customers and understanding their needs
- Conduct vehicle condition assessments to ensure accurate appraisals
- Check in and receive vehicles, complete daily scanning and reconciliation of inventory
- Perform cosmetic inspections to ensure vehicles meet CarMax Quality Standards
- Manage administrative duties, including printing reports, maintaining paperwork, and contacting finance companies
- Create service appointments and review repair order invoices for retail service work
About CarMax
CarMax is a leader in the used car industry, known for its honesty and transparency. As a Customer Specialist, you will be part of a team that values integrity, respect, and inclusion. We offer a dynamic and fast-paced work environment where you will have the opportunity to grow your career and achieve your best.
Requirements:
- Demonstrate exceptional communication skills and confidence in self, product, and CarMax
- Build and maintain strong relationships with customers and colleagues
- Display strong team behaviors, including integrity, respect, inclusion, fairness, and fun
- Balance customer needs with business requirements when making decisions
- Seek to fully understand and meet customer needs
- Perform multiple duties in a high-energy, fast-paced environment
Education and Experience:
- High School Diploma or equivalent
- Sales and customer service experience, preferably in retail
- Valid driver's license
- Basic skills with Microsoft Office Suite, including Word, Excel, and PowerPoint
-
Customer Experience Ambassador
4 weeks ago
Harrisonburg, Virginia, United States Nothing Bundt Cakes - Harrisonburg Full timeAbout the RoleAs a Guest Service Representative at Nothing Bundt Cakes - Harrisonburg, you'll be the face of our brand, creating a warm and welcoming atmosphere for our guests. Your role will be to ensure every guest has an exceptional experience, from taking orders to delivering exceptional customer service.What You'll DoProvide exceptional customer...
-
Customer Experience Ambassador
4 weeks ago
Harrisonburg, Virginia, United States Nothing Bundt Cakes Full timeCustomer Experience AmbassadorAt Nothing Bundt Cakes, we're looking for a Customer Experience Ambassador to join our team. As a key member of our retail team, you'll be responsible for creating a superior guest experience by greeting guests with genuine warmth and helpful enthusiasm. You'll follow our Sweet Steps of Service to ensure every guest feels valued...
-
Customer Support Specialist
4 weeks ago
Harrisonburg, Virginia, United States Commonwealth of Virginia Full timeAbout the RoleJames Madison University is seeking a highly skilled Customer Support Specialist to join our IT Help Desk team. As a key member of our team, you will provide timely, consistent, and high-quality technical support and customer service to enable applicants, students, faculty, staff, affiliates, and alumni of James Madison University to continue...
-
Customer Experience Ambassador
2 weeks ago
Harrisonburg, Virginia, United States Red Lobster Full timeKey Responsibilities:As a member of the Red Lobster team, you will be responsible for delivering exceptional guest experiences by offering personalized service, making recommendations and pairings, and ensuring prompt delivery of hot food. You will also be responsible for clearing tables and managing transactions accurately.What You Will Achieve:Provide...
-
Lead Coffee Barista
4 weeks ago
Harrisonburg, Virginia, United States The GIANT Company Full timeCustomer Service ExcellenceWelcome and connect with each customer, providing exceptional service and ensuring a positive experience.Quality AssuranceEnsure that all products meet visual and quality standards, demonstrating knowledge and practice of safe food handling and merchandising, stock, rotation, and storage standards.Store ProfitabilityFollow proper...
-
Customer Service Representative
4 weeks ago
Harrisonburg, Virginia, United States Target Full timeKey Responsibilities:Create a welcoming atmosphere by greeting every guest with a smile and making a genuine connection throughout each transaction.Assist guests with self-checkout and provide support as needed to ensure a seamless shopping experience.Scan and bag guest items efficiently to meet their needs and exceed their expectations.About the Role:As a...
-
Laundry Specialist
4 weeks ago
Harrisonburg, Virginia, United States Aramark Full timeLaundry Specialist Job DescriptionAramark is seeking a skilled Laundry Specialist to join their team. As a Laundry Specialist, you will be responsible for receiving and sorting soiled linen into designated classifications.Key Responsibilities:Receive and sort soiled linen into designated classificationsOperate flatwork ironer, small piece folders, and fold...
-
Pet Care Specialist
3 weeks ago
Harrisonburg, Virginia, United States PetSmart Full timePet Care SpecialistAbout Our TeamWe're a community of pet lovers who share a passion for helping pets and their owners. As a Pet Care Specialist at PetSmart, you'll play a key role in our team's mission to provide exceptional pet care services.About the RoleAs a Pet Care Specialist, you'll be responsible for leading our pet training programs, teaching pet...
-
Warehouse Operations Specialist
4 weeks ago
Harrisonburg, Virginia, United States Best Buy Full timeWarehouse Operations Specialist at Best BuyAs a key member of our warehouse team, you will be responsible for:Unloading trucks and accurately recording store inventoryPreparing products for shipment to other stores and customersStocking shelves and organizing merchandise displays to enhance the customer shopping experienceReplenishing products daily to...
-
Electronics Repair Specialist
4 weeks ago
Harrisonburg, Virginia, United States ComSonics Full timeJob DescriptionWe are seeking a skilled Electronics Repair Specialist to join our team at ComSonics in Harrisonburg, Virginia. As an Electronics Repair Specialist, you will be responsible for repairing and refurbishing power supply equipment to ensure reliable cable service for our customers.Your primary duties will include diagnosing and troubleshooting...
-
Delivery Specialist
4 weeks ago
Harrisonburg, Virginia, United States O'Reilly Automotive Full timeDeliver Excellence with O'Reilly AutomotiveO'Reilly Automotive is seeking a skilled Delivery Specialist to join our team. As a key member of our logistics team, you will be responsible for safely delivering parts and products to customers using a company-provided vehicle.Key Responsibilities:Ensure efficient deliveries by quality checking orders while...
-
Diagnostic Imaging Specialist
3 weeks ago
Harrisonburg, Virginia, United States MobilexUSA Full timeDiagnostic Imaging Specialist OpportunityWe are seeking a dedicated and compassionate Diagnostic Imaging Specialist to join our team at MobilexUSA. As a Diagnostic Imaging Specialist, you will play a critical role in providing high-quality diagnostic imaging services to our customers and patients in the long-term and post-acute care services market.Key...
-
CNC Machine Tool Maintenance Specialist
3 weeks ago
Harrisonburg, Virginia, United States gpac Full timeJob Title: CNC Machine Tool Maintenance SpecialistAbout the Role:gpac is seeking a skilled CNC Machine Tool Maintenance Specialist to join our team. As a Field Service Engineer, you will provide on-site and telephone support for customers regarding maintenance, repair, and installation of CNC machine tools. Your expertise will be essential in creating and...
-
Farm Insurance Specialist
3 weeks ago
Harrisonburg, Virginia, United States Rockingham Insurance Company Full timeJob SummaryWe are seeking a highly skilled Farm Insurance Specialist to join our team at Rockingham Insurance Company. The successful candidate will be responsible for providing sales and service to our in-house accounts, managing customer relationships, and identifying opportunities for cross-selling and upselling.Key Responsibilities:Evaluate customer...
-
Diagnostic Imaging Specialist
4 weeks ago
Harrisonburg, Virginia, United States TridentCare Full timeDiagnostic Imaging SpecialistTridentCare, the nation's leading diagnostics imaging services provider, is seeking a dedicated and compassionate Diagnostic Imaging Specialist to join our team. As a Diagnostic Imaging Specialist, you will be responsible for providing high-quality diagnostic imaging services to our customers and patients in the long-term and...
-
Parts Specialist I
4 weeks ago
Harrisonburg, Virginia, United States MANCON, LLC Full timeJob DescriptionMANCON is seeking a skilled Parts Specialist I to provide exceptional counter service to VDOT employees. The successful candidate will be responsible for assisting with inventory control, data entry, customer service, and occasional vehicle operation to pick up parts.Key Responsibilities:Provide top-notch customer service, ensuring attention...
-
Water Treatment Specialist
4 weeks ago
Harrisonburg, Virginia, United States Culligan 67MD Full timeJob OverviewCulligan Water is seeking a skilled and detail-oriented Water Treatment Specialist to join our team. As a key member of our installation and service team, you will be responsible for providing top-notch service to our customers, ensuring their water treatment systems are functioning properly and efficiently.Key ResponsibilitiesPerform thorough...
-
Parts Specialist I VDOT
3 weeks ago
Harrisonburg, Virginia, United States Mancon Full timeJob SummaryThe Parts Specialist I provides counter service to VDOT employees who need parts/equipment to perform their jobs. This role requires strong customer service skills, attention to detail, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide quality customer service to VDOT employees, including reviewing requisition forms,...
-
Landscape Specialist
4 weeks ago
Harrisonburg, Virginia, United States Commonwealth of Virginia Full timeAbout the Role:We are seeking a highly skilled and motivated Landscape Specialist - Zone Environmentalist to join our team at the Commonwealth of Virginia. As a key member of our facilities management team, you will be responsible for performing a variety of technical and skilled tasks to maintain safe, functional, and attractive grounds and landscaping.Key...
-
Computer Surplus Specialist
4 weeks ago
Harrisonburg, Virginia, United States James Madison University Full timeAbout the RoleJames Madison University is seeking two part-time Computer Surplus Specialists to join our team. As a Computer Surplus Specialist, you will play a critical role in ensuring the proper accounting and disposition of the university's computer equipment.Key ResponsibilitiesProcess departmental surplus computer equipment forms in an Access database...