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Customer Experience Specialist

2 months ago


Harrisonburg, Virginia, United States Best Buy Full time

{"Overview": "At Best Buy, we're committed to creating a work environment where every employee feels like they truly belong and contribute to our shared purpose. As a Customer Experience Specialist, you'll be the face of Best Buy for our customers, providing unique and personalized service to meet their immediate and future needs.", "Key Responsibilities": "
\t* Greet and engage with customers in a warm and friendly manner
\t* Use acquired skills and knowledge to recommend products and services that meet customers' current and future needs
\t* Serve as a brand ambassador by bringing your love and passion for the Best Buy brand, customer service, and technology together in service of our customers
\t* Assist customers with their sales orders, returns, and exchanges
\t* Apply the appropriate knowledge and expertise through ongoing learning and self-development
\t* Utilize available tools to stay current on skills and promotional initiatives
\t* Help execute profitable growth through critical business drive times while supporting our customer obsession
\t* Maintain merchandising and ensure their department is clean and well stocked
\t* Work in cooperation with their supervisor and associates in other departments
", "Basic Qualifications": "
\t* Working and thriving in a fast-paced, team-oriented environment
\t* Working a flexible schedule that matches your availability (weekends, nights, holidays, etc.)
\t* Auto Req. ID 854161BR
\t* Location Number Harrisonburg-Store
\t* Address 259 Burgess Rd
\t* City Harrisonburg
\t* State VA
"}