Leave of Absence Administrator

1 day ago

Fort Mill, South Carolina, United States Sunbelt Rentals Full time
Job Summary We are seeking a highly skilled Leave of Absence Administrator to join our team at Sunbelt Rentals. As a Leave of Absence Administrator, you will be responsible for managing the FMLA leave administration process from the employee's initial notice of the need for leave through return to work. This includes communicating and coordinating with employees throughout the process, collaborating with HR and employee managers to designate leaves and determine if requests should be approved, and managing the process to collect all necessary documentation, determine leave eligibility, and distribute appropriate leave paperwork. Responsibilities * Manage the FMLA leave administration process from the employee's initial notice of the need for leave through return to work * Communicate and coordinate with employees throughout the process * Collaborate with HR and employee managers to designate leaves and determine if requests should be approved * Manage the process to collect all necessary documentation, determine leave eligibility, and distribute appropriate leave paperwork * Identify leave as FMLA-qualifying, request medical certification as needed, and monitor for intermittent and reduced schedule leave use * Advise managers and employees on the interaction of leave laws with paid time off, short-term and long-term disability benefits * Facilitate communication between employees and their managers during leave as necessary and in compliance with respective leave laws * Oversee the return-to-work process for employees returning from extended FMLA, military leave, or other leave(s) * Manage other leave requests, which may include accommodation requests or intermittent leave under the ADA * Manage coordination with disability provider to ensure proper administration of disability claims * Collaborate, educate, and inform key stakeholders regarding change management, training, and communications * Support strategic efforts, such as automation, acquisitions, volume organizational changes, and technology solutioning - from ideation through management * Identify trends and make recommendations for continuous process improvements to management * Provide critical thinking regarding absence management processes * Support Manager, Leave Administration to provide guidance, coaching and training to LOA Specialists * Drafts and/or recommends revisions to company leave policies to ensure compliance with federal, state, and local laws and regulations * Maintain complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices * Preserve confidentiality of employee medical documentation and files * Maintain knowledge of all applicable leave and accommodation laws including the FMLA, ADA, and state and local laws * Interpret federal and state laws as well as collective bargaining agreements in regard to absence management and various EEO policies * Develop and conducts LOA related trainings for LOA Specialists and Field Management * Ensure timely tracking of employee leave information in appropriate systems, such as Absentys (Leavelink) and Workday * Collects and compiles HR metrics and data from a variety of sources, including core human resource information system (Workday) and related modules, pay and time inputs and outputs, case management and telephony, surveys, interviews, employment records, government labor statistics, competitors' practices, and other sources * Prepare monthly, quarterly, and yearly dashboard leave of absence reporting metrics and will participate in year-end activities * Analyze data and statistics for trends and patterns with attention to leave of absence payroll processing and audits * Research best practices and emerging trends as well as metrics and analyses to recommend improvements for operational effectiveness and efficiency * Directs the maintenance of data records to ensure compliance with retention rules * Coordinates with Leave Manager and other leaders to support other priorities and activities as assigned Requirements * Bachelor's Degree or equivalent experience plus 2-3 years of administering leave of absence or related experience * Extensive knowledge of the leave requirements and other legal protections afforded by the FMLA, ADA, and other applicable laws * Ability to process multiple requests and maintain the highest level of organization * Strong follow-through skills and ability to resolve issues in a fast-paced environment * Ability to communicate effectively and provide the highest level of service across all levels of the organization * Excellent verbal and written communication skills * Maintain highly confidential employee personal health information and files * Ensure HIPAA compliance * Experience with Workday preferred Physical Demands Must be able to bend, squat, crouch and/or reach and lift up to 25 pounds or more, as required by the job. Some Sunbelt jobs may require driving for long periods of time, loading and unloading heavy equipment, performing work in extreme weather conditions including rain, wind or excessive temperatures and/or night and weekend work. All duties must be performed according to Sunbelt's safety policies and guidelines. Reasonable accommodations may be made to comply with ADA/ADAAA.

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