Customer Service Representative

2 weeks ago

Garden City, New York, United States BJ's Wholesale Club Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Cashier at BJ's Wholesale Club. As a Cashier, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Process member purchases in a courteous and efficient manner, including verifying, renewing, and upgrading membership products.
  • Provide excellent customer service, checking members out in a timely and efficient manner, and assisting with self-checkout stations.
  • Scan all club merchandise through a point-of-sale system to ensure accurate inventory counts and purchase totals.
  • Collect payments via cash, check, or other charge payments from members, and issue receipts or change as needed.
  • Maintain the cleanliness of the frontline area, including restocking shelves and assisting with general club housekeeping.
  • Manage self-checkout and scan and pan lanes, and assist members with operations and technical difficulties.
Requirements
  • Basic math skills and prior cashier or sales experience preferred.
  • Ability to work in a fast-paced environment, with regular, predictable attendance.
  • Ability to lift objects up to 30 pounds, and occasionally lift and move heavy and/or awkward objects with assistance.
What We Offer

As a Cashier at BJ's Wholesale Club, you will enjoy a competitive salary, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision coverage, as well as a 401(k) plan with company match.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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