Senior Account Manager

4 days ago


Houston, Texas, United States Lockton, Inc. Full time
Job Summary:

As a Senior Account Manager at Lockton, Inc., you will be responsible for developing and maintaining favorable internal and external relationships to provide the highest level of customer service by meeting or exceeding industry standards.

Key responsibilities include overseeing the servicing of a designated book of business, researching and resolving policy-related issues, and recommending potential enhancements or improvements to processes, products, and policies.

You will also be responsible for developing financial models and reports for clients and senior staff, providing interpretation and implication of analysis, as well as recommendations.

Additionally, you will engage in client strategy meetings to manage insured expectations for upcoming term, develop and present coverage plans and renewal terms to clients, and assess and interpret exposure information from clients.

Other responsibilities include analyzing quotes from carriers, interpreting and evaluating policy terms, facilitating client premium financing, participating in negotiations with carriers, and collaborating with senior staff in selecting new markets for submission and requesting quotes.

Requirements include a Bachelor's Degree in Business Administration or related field and/or years of experience equivalent, typically more than 5 years of client services experience.

Knowledge of marine insurance, including hull, P&I, MEL, USL&H, vessel pollution, marine general liability, cargo/stock throughput, and other ocean marine specific coverages, is also required.

Strong knowledge of Microsoft Office Suite and strong verbal and interpersonal communication skills are also necessary.

This role requires the ability to complete continuing education requirements as needed, attend company, department, and team meetings, and comply with all company policies and procedures.

Finally, you will be responsible for protecting the confidentiality of client and company information, efficiently organizing work and managing time to meet deadlines, and traveling by automobile and aircraft as needed.



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