Senior Account Manager
4 weeks ago
En Route International is seeking a highly skilled and experienced Senior Account Manager to lead and exceed sales & profit targets for the region through the development and execution of strategic business strategies.
Key Responsibilities:- Take ownership of sales budget performance and engage in contract negotiations with key stakeholders across North America to impact the departmental P&L significantly.
- Expand market share, achieve, and surpass sales & gross margin objectives.
- Lead negotiations and strategy with key prospective accounts, making critical decisions.
- Cultivate and manage commercial relationships for En Route in the region.
- Develop in-depth insights into customer businesses and establish strategic partnerships with decision-makers up to the main board level.
- Understand customer business development plans and align En Route's support to enable their success.
- Conduct periodic product/range reviews to ensure offerings meet account needs and drive growth and profitability.
- Generate market activity reports, analyse trends, and present findings to the senior team as needed.
- Provide accurate and timely performance, financial, and volume forecasting and reporting for accounts, considering market dynamics and business fluctuations.
- Collaborate with Marketing to analyse competitor activities and propose strategic changes based on data insights.
- Develop and implement a strategic sales plan in coordination with Commercial, NPD, and Creative teams to achieve sales and margin targets.
- Contribute to business development initiatives in the region, including tender processes (RFQ/RFP, etc.).
- Ensure adherence to approved business case and pricing models as per company standards.
- Manage project implementations in collaboration with the operational team to ensure a seamless transition from concept to operation.
- Inspire and motivate the local team to enhance performance and meet customer expectations.
- Serve as a role model for the team, offering coaching and support to the operational team as needed.
- Provide monthly reports to the senior management team.
- Maintain up-to-date customer and prospect records in En Route systems, ensuring accurate CRM data management for effective opportunity tracking.
- Establish measurable goals for short- and long-term sales and overall growth aligned with En Route's vision and targets, regularly evaluating performance against set standards to drive profitable growth.
- Educated to University Degree level or equivalent business experience
- Experience partnering with a Key Account customers
- Sales and/or Airline Catering experience and at least 5 years in strategic sales or commercial account management or business development
- Up to 15% bonus
- Private Medical Cover
- Life Cover
- Income Protection
- Critical Illness Cover
- Pension
- Social Events
- Holiday- 25 days per year plus your Birthday and Bank Holidays
- Gym Membership – 50% off at Snap Fitness, Windsor
- Hybrid working (2 days WFH)
En Route International is a global specialist in passenger solutions, supply chain services, and sourcing for airlines and airline caterers. We operate globally as part of dnata, one of the world's largest combined air services providers. If you are a motivated and experienced sales professional looking for a new challenge, please submit your application.
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