Senior Business Director

3 days ago


Dubuque, Iowa, United States Finnin Kia Full time

We are seeking a highly motivated Senior Business Director to join our team at Finnin Kia/Ford group. As a key member of our sales team, you will be responsible for guiding clients through the automotive buying process and providing exceptional customer service.

Estimated Salary: $120,000 - $150,000 per year

Job Responsibilities:

  • Meet dealership sales and F&I goals by leveraging your negotiation skills and industry knowledge.
  • Maintain high Customer Satisfaction Index scores by consistently delivering excellent customer experiences.
  • Explain features, advantages, and benefits of various options to customers, ensuring they make informed purchasing decisions.
  • Process loan/titling and miscellaneous documents efficiently, minimizing delays and errors.
  • Build and maintain strong relationships with lenders to secure favorable financing terms.
  • Clearly communicate all aspects of a customer's purchase to ensure 100% satisfaction.
  • Foster business development and teamwork to drive referrals and repeat business.
  • Provide exceptional customer service, adhering to company policies and procedures.

Required Skills and Qualifications:

  • Understand and comply with federal/state/local regulations affecting new/used vehicle purchases and finance departments.
  • Demonstrate professional appearance and strong communication skills.
  • Prioritize tasks effectively, maintaining accuracy in deal submissions.


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