Private Equity Client Solutions Manager

1 month ago


Providence, Rhode Island, United States Atominvest Software Full time
About the Role

We are seeking a highly skilled Private Equity Client Solutions Manager to join our team at Atominvest Software. As a key member of our commercial team, you will be responsible for delivering our software solutions to enterprise clients and driving advocacy and expansion opportunities across our client base.

About Atominvest Software

Atominvest Software was founded to revolutionize the world of alternative investment technology by providing cutting-edge software to fund managers, investors, and intermediaries across private equity, credit, venture capital, real estate, and hedge funds.

Your Key Responsibilities

  • Manage a book of business of our enterprise customers, working closely with them and other key stakeholders to deliver their strategic objectives.
  • Understand clients' technology, operational infrastructure, fund structure, and business vision.
  • Drive strategic communication with clients and manage operational deliverables.
  • Review risk logs and coordinate and communicate incident resolution as necessary.
  • Lead training sessions, technical discussions about APIs and integrations, and facilitate business reviews with the client.
  • Serve as the primary point of contact for our customers on delivery and implementation of their Atominvest solution.
  • Manage the whole customer lifecycle efficiently from implementation to renewal, driving down time to value and ensuring customer requirements are met.

What We Offer

  • Challenging, engaging, and rewarding work
  • A culture of trust, ownership, responsibility, and autonomy in your work
  • An incredible team of smart and mission-driven people to work with
  • Fun working atmosphere and lots of coaching
  • Significant growth opportunities
  • Hybrid working environment with flexible hours
  • Opportunity to work and network with leading PE, VC, and alternative investment firms
  • Company-wide socials and events
  • Health reimbursement arrangement (HRA)
  • Corporate pension scheme
  • 28 days of holidays (incl. bank holidays) + 3 to 5 additional EOY

Application Process

  • Meet with our Head of Customer Success to discuss the role and hear about our story and where we're heading
  • Complete a case study and discuss it with members of our Customer Success team
  • Meet with members of the Management team


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