Customer Service Representative
2 weeks ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our Front End team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.
Key Responsibilities- Provide fast, easy, and friendly service to customers
- Operate a cash register and handle customer transactions
- Unload customers' groceries from cart to belt and check for items
- Follow correct bagging procedures and handle cash, checks, coupons, and other forms of payment
- Assist customers with their shopping needs and offer to take their order to their car
- Maintain a clean and organized store environment, including the front end and surrounding areas
- Report any register malfunctions or cleaning issues to the Customer Service Manager
- High school graduate or equivalent preferred
- Effective communication and customer service skills
- Ability to learn multiple tasks and technical requirements of the job
- Ability to perform the technical requirements of cashier and service center
- Must meet minimum age requirements to perform specific job functions
- Ability to use computers, smart devices, and other communication systems required to perform job functions
- Perform repetitive hand and arm motions
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
- Pull or push up to 75 lbs. on occasion
- Stand 100% of the time, frequently walking short distances
Food Lion is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a safe and inclusive work environment for all associates and applicants.
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