Customer Service Representative
3 days ago
As a Customer Service Representative at AlphaGraphics, you will be the primary point of contact for our customers, ensuring their needs are met and exceeded. Your key responsibilities will include:
- Providing exceptional customer service through phone, email, and in-person interactions
- Conveying our expertise in products and services to customers
- Communicating customer requirements to our support team
- Conferencing with customers to provide information and resolve issues
To succeed in this role, you will need:
- Experience conducting customer needs assessments and evaluating customer satisfaction
- Strong written and verbal communication skills
- Ability to build relationships with customers and teammates
- Critical thinking skills to identify solutions to customer problems
AlphaGraphics is a leading provider of printing, design, and shipping solutions. We are a small, passionate, and fast-paced team that values contributions from each team member. We offer a competitive compensation package, including $15.00 per hour, and opportunities for career growth and development.
We are an independently owned and operated PostNet International, Inc. franchisee. If hired, Franchisee will be your employer, not PostNet International, Inc. or any of its affiliates or any other franchisees.
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