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Front Office Coordinator

2 months ago

Framingham, Massachusetts, United States The Learning Center for the Deaf Full time
About the Role

We are seeking a highly skilled and compassionate Front Office Assistant to join our team at The Learning Center for the Deaf. As a key member of our Audiology Clinic, you will provide exceptional customer service to patients, ensuring a smooth and efficient experience.

Key Responsibilities
  • Answer phones and handle calls in a professional and friendly manner
  • Schedule appointments for audiologists and confirm for the next day
  • Accurately enter patient demographic information into the computer
  • Verify insurance verbally and online
  • Check-in patients, collect co-pays, and verify referrals
  • Pull or create charts, prepare paperwork for patient appointments
  • Prepare and mail reports to patients
  • Perform other general office support and clerical duties as assigned
Requirements
  • Professional and caring customer service skills
  • Proper phone etiquette
  • Ability to work independently and in a team environment
  • Ability to effectively handle details with accuracy
  • Flexible, organized, and motivated to learn
  • Excellent analytical, verbal, and written communication skills
  • Experience with office equipment, such as fax machines, telephones, copiers, scanners, and computers
What We Offer

We offer a competitive hourly rate of $21-$25, a comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about providing exceptional customer service, we encourage you to apply for this exciting opportunity.