Onsite AV Support Specialist

4 weeks ago


Chicago, Illinois, United States AVI-SPL Full time

About Us

AVI-SPL is a leading provider of digital enablement solutions, transforming how people and technology connect to elevate experiences and drive growth. Our team of experts delivers award-winning managed services and collaboration technology solutions.

Job Summary

We are seeking an experienced Onsite AV Support Specialist to join our team. As a key member of our customer support team, you will provide on-site support for AVI-SPL customers, ensuring a world-class customer experience.

Key Responsibilities

  • Setup and breakdown of conference spaces to meet customer event needs
  • Perform preventative maintenance tasks, including testing and repairing cables and hardware components
  • Field installation and support of control programs, including AMX and Crestron
  • Deliver field service support of networked devices and audio/video/presentation systems
  • Collaborate with internal and external teams to provide professional support
  • Understand and adhere to local safety standards for all site duties
  • Provide job site documentation and end-user training as needed

Requirements

  • Effective communication skills and ability to work independently
  • Ability to use hand and power tools safely and efficiently
  • Familiarity with minor programming and troubleshooting
  • Intermediate computer knowledge and basic signal flow understanding
  • Valid driver's license and a motor vehicle record that meets AVI-SPL driving standards
  • Minimum of a high school diploma or equivalent

Preferred Qualifications

  • Minimum of 3-5 years of audiovisual integration and/or service experience
  • Formal education in electronics or a related field
  • Relevant training certifications, such as AMX and Crestron

Why Work with Us

  • Competitive medical benefits, including vision and dental
  • Paid holidays, sick days, and personal days
  • Enjoyable and dynamic company culture
  • Training and professional development opportunities

Equal Opportunity Employer

AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law.



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