Client Success Lead

7 days ago


New York, New York, United States Skai Full time

We are looking for a Client Success Lead - Retail Marketing who can drive collaborative YoY growth and client adoption of new Skai features. The ideal candidate will have demonstrable growth mindset, strong empathy for customers, and a service-oriented approach.

About the Job

The Client Success Lead - Retail Marketing will be responsible for managing frontline communication with clients on a day-to-day basis, bringing value to every client interaction, and assisting Client Success Directors in driving client retention and identifying business growth opportunities.

Requirements
  • Demonstrable growth mindset
  • Strong empathy for customers and a service mindset
  • 4 years work experience including time in marketing, advertising, analyst, account management, or client services roles

We offer a competitive annual salary range of $85,000-95,000, plus additional quarterly bonus compensation through one of Skai's attractive incentive plans.



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