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Insurance and Financial Services Professional

1 month ago

Jackson, Michigan, United States Joe Munie - State Farm Agent Full time

As a key member of the Joe Munie - State Farm Agent team, you will play a vital role in delivering exceptional customer experiences that drive the growth of our successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit. You will have the opportunity to enhance your career while resolving customer inquiries, collaborating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities:
  • Establish and maintain strong customer relationships, providing prompt and accurate service as needed.
  • Provide excellent customer service, responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused approach to educate customers about insurance options, tailoring solutions to meet their unique needs.
  • Utilize effective communication to efficiently meet customer needs while promoting the development of our business.
Qualifications:
  • Dedicated to delivering exceptional customer service.
  • Able to effectively relate to customers, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and collaborate with other agency team members.
  • Proactive in problem-solving and committed to finding solutions that meet customer needs.
Benefits:
  • Hourly pay plus commission/bonus.
  • Growth potential and opportunities for advancement within the agency.
  • Paid time off (vacation and personal/sick days).
  • Health benefits.
  • Valuable career-building experience.