Customer Service Representative

2 weeks ago


Mobile, Alabama, United States Paul Milazzo - State Farm Agent Full time
Position Overview

We are seeking a motivated and personable professional to become a part of our team at Paul Milazzo - State Farm Agent. In this role, you will foster and enhance customer relationships within the community, promoting a range of State Farm products, including auto, home, and life insurance.

Key Responsibilities
  • Develop and maintain customer relationships, ensuring timely follow-ups as necessary.
  • Deliver prompt, accurate, and friendly service to clients, addressing inquiries related to insurance options, eligibility, coverage details, policy modifications, claims, and billing.
  • Exhibit a strong work ethic with unwavering dedication to achieving success daily.
What We Offer
  • Competitive salary with commission and bonus opportunities.
  • Paid time off, including vacation and personal/sick days.
  • Valuable experience in the insurance industry.
  • Potential for growth and advancement within the agency.
Qualifications
  • A genuine enthusiasm for the role that insurance and financial products play in helping individuals manage everyday risks, recover from unforeseen events, and achieve their aspirations.
  • Strong interpersonal skills and a people-oriented approach.
  • Excellent organizational abilities.
  • Self-driven and detail-oriented.
  • Commitment to exceptional customer service.
  • Able to meet mutually established marketing objectives.
  • Must be able to obtain a Property and Casualty license.
  • Must be able to obtain a Life and Health license.
  • Availability to work Monday through Friday, from 8:30 AM to 5:30 PM, with no weekend shifts.

If you are driven to succeed and envision yourself thriving in this role, we encourage you to complete our application process. We will provide you with information regarding the next steps in the interview process.

Please note that this position is with an independent contractor agent of State Farm, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own staff, and their employees are not employees of State Farm.



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