Senior Technical Solutions Specialist

4 days ago


Toledo, Ohio, United States Arakÿta Full time
Job Opportunity

Arakyta LLC is seeking a highly skilled Senior Technical Solutions Specialist to join our team in the Toledo, OH area. As a key member of our technical team, you will play a critical role in providing strategic technical support to our clients.

Key Responsibilities:

  • Provide expert technical support to clients, resolving complex technical issues and ensuring seamless service delivery.
  • Collaborate with cross-functional teams to design, implement, and maintain cloud-based infrastructure and services.
  • Develop and maintain technical documentation, ensuring accurate and up-to-date information for clients and internal stakeholders.
  • Stay up-to-date with industry trends, emerging technologies, and best practices, applying this knowledge to improve service delivery and drive business growth.
  • Work closely with clients to understand their technical needs, providing tailored solutions and ensuring exceptional customer satisfaction.

Requirements:

  • Strong technical expertise in cloud computing, networking, and security.
  • Experience with Windows server operating systems, Windows Active Directory, and Windows Group Policy Management.
  • Knowledge of VMware Virtualization, including vSphere and vCenter.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients and internal stakeholders.
  • Ability to work independently and as part of a team, prioritizing tasks and managing multiple projects simultaneously.

Preferred Qualifications:

  • Microsoft SQL server query/management, SSRS, SSIS experience.
  • Microsoft Windows Server/Exchange/SharePoint certifications.
  • VMware and/or Cisco certifications.

About Arakyta:

Arakyta is a dynamic and innovative company driven by passion. We are known for our obsession with operating detail and problem discovery, delivering fresh insights, transformative thinking, and workforce engagement to ensure our clients' evolution. Our team is multi-disciplined, deploying solutions that integrate current technology clarity and innovation with improved workflow and real-time decision-making intelligence.



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