Senior Mortgage Loan Officer

3 days ago


Huntington, West Virginia, United States Summit Lending Full time
About the Company:

Summit Lending is a dynamic and relationship-driven mortgage lending company that prioritizes exceptional service and customer satisfaction. We are seeking experienced Senior Mortgage Loan Officers to join our team in Huntington Beach, CA.

About the Role:
  • Deliver a superior customer experience by building strong relationships with clients and providing personalized guidance throughout the mortgage process.
  • Engage with clients through inbound and outbound calls, utilizing company-provided leads and marketing resources to drive business growth.
  • Assess client needs and financial situations, structuring loan offers to guide them toward the best loan product for their circumstances.
  • Maintain accurate and up-to-date borrower information in our CRM and LOS, ensuring complete and accurate loan applications.
  • Collect and review borrower documentation to ensure it aligns with the application, facilitating a smooth submission to processing.
  • Maintain frequent and effective communication with clients, guiding them seamlessly through the loan process.
  • Collaborate with customer relationship managers to resolve issues and ensure loan quality and compliance.
  • Strive to meet and exceed client expectations in every interaction.
  • Operate with a focus on loan quality and adherence to lending laws.
  • Consistently achieve or exceed loan production and quality performance goals.
What We're Looking For:
  • A commitment to creating a customer-centric environment that prioritizes exceptional service.
  • A positive, winning attitude and a passion for delivering outstanding results.
  • Strong phone skills, with the ability to build rapport and connect with clients easily.
  • A highly motivated, enthusiastic self-starter who thrives in a team-oriented environment.
  • Excellent communication skills, both written and verbal.
  • Strong problem-solving abilities and creative thinking skills.
  • The ability to manage multiple tasks and deadlines in a fast-paced environment.
  • Strong organizational, follow-through, and time management skills.
  • A keen attention to detail with a dedication to accuracy and quality.
  • Adaptability to changing guidelines and processes.
  • Flexibility to work up to 50 hours per week, including some weekends.
Qualifications:
  • Active Loan Originator license compliant with NMLS SAFE Act
  • 1-3 years of sales experience (high-volume call center environment is a plus)
  • Proven ability to correctly and accurately structure and price loans.
  • Extensive knowledge of Conventional, FHA, VA, refinance, (Jumbo, Non-QM, HELOC, and Seconds are a plus).
  • Bilingual (Spanish) is a plus.
Required Skills:
  • A positive attitude and proactive approach.
  • Excellent organizational skills.
Compensation Package:
  • Fully commission with earning potential up to $400,000
  • Healthcare (medical, dental, vision)
  • Basic term and optional term life insurance
  • PTO/Sick pay


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