Senior Mortgage Loan Officer
4 weeks ago
### About Summit Lending
Summit Lending is a dynamic company that prioritizes relationships and exceptional service. We are seeking experienced professionals who share our commitment to these core values.
### Job Summary
As a Senior Mortgage Loan Officer, you will be instrumental in guiding clients through their financial journeys, helping them choose the best loan products, and ensuring a smooth and timely mortgage process.
### Key Responsibilities
* Deliver an exceptional, relationship-driven customer experience to every client.
* Engage with clients through inbound and outbound calls using company-provided leads and marketing resources.
* Assess client needs and financial situations, structuring loan offers to guide them toward the best loan product for their circumstances.
* Accurately input and maintain borrower information in our CRM and LOS, ensuring complete and accurate loan applications.
* Collect and review borrower documentation to ensure it aligns with the application, facilitating a smooth submission to processing.
* Maintain frequent and effective communication with clients, guiding them seamlessly through the loan process.
* Collaborate with customer relationship managers to resolve issues and ensure loan quality and compliance.
* Strive to meet and exceed client expectations in every interaction.
* Operate with a focus on loan quality and adherence to lending laws.
* Consistently achieve or exceed loan production and quality performance goals.
### What We're Looking For
* A commitment to creating a truly customer and team-member-centric environment.
* A positive, winning attitude and a passion for delivering exceptional service.
* Strong phone skills, with the ability to build rapport and connect with clients easily.
* A highly motivated, enthusiastic self-starter who thrives in a team-oriented environment.
* Excellent communication skills, both written and verbal.
* Strong problem-solving abilities and creative thinking skills.
* The ability to manage multiple tasks and deadlines in a fast-paced environment.
* Strong organizational, follow-through, and time management skills.
* A keen attention to detail with a dedication to accuracy and quality.
* Adaptability to changing guidelines and processes.
* Flexibility to work up to 50 hours per week, including some weekends.
### Qualifications
* Active Loan Originator license compliant with NMLS SAFE Act
* 1-3 years of sales experience (high-volume call center environment is a plus)
* Proven ability to correctly and accurately structure and price loans.
* Extensive knowledge of Conventional, FHA, VA, refinance, (Jumbo, Non-QM, HELOC, and Seconds are a plus).
* Bilingual (Spanish) is a plus.
### Compensation Package
* Fully commission with earning potential up to $400,000
* Healthcare (medical, dental, vision)
* Basic term and optional term life insurance
* PTO/Sick pay
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